Boots UK
Optical Consultant - Foundation
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About the Role
As Retail Assistant, you will be a fundamental part of our Boots Opticians store team, acting as the first and last person customers interact with. Working on the shop floor, your responsibilities include:
- Building strong customer relationships through active listening and understanding to recommend the best products or services.
- Greeting customers upon arrival, supporting pre-screening activities for eye-tests, and assisting customers in selecting eyewear solutions.
- No two days will be the same in this dynamic role.
As part of your role, you’ll also benefit from the ‘Step Into Optics’ training programme, which combines on-the-job experience with structured workshops to develop your knowledge in the industry.
Key Responsibilities
You will also be involved in:
- Ordering, dispensing, and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support for repairs and adjustments
- Completing operational and administrative tasks (e.g., dispensing prescriptions)
- Upholding shop floor standards
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You will report directly to the store manager.
Requirements
Essential
- Passion for customer care
- Desire to learn
Desired (but not essential)
- Experience working in a retail or clinical environment
Benefits
Financial & Discounts
- Discretionary quarterly bonus
- Generous employee discounts (you + a second person, subject to terms)
- Flexible benefits scheme, including:
- Holiday buying
- Discounted gym membership
- Life assurance
- Activity passes
Growth & Support
- Clinical & non-clinical career development opportunities
- Enhanced maternity/paternity/adoption leave benefit, including pay and a gift card for families or adoptive parents.
- Free, 24/7 counselling and support via TELUS Health (Employee Assistance Programme)
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Explore Boots.jobs/rewards for more about our comprehensive benefits package.
Note: Salary estimates on external sites are unaffiliated and may not reflect Boots’ current compensation structure.
Our Commitment to Inclusivity
At Boots Opticians, diversity and inclusivity are core values. Working here means thriving in an environment where kindness and acceptance empower everyone to grow. We’re proud to be an equal-opportunity employer and welcome applications from all backgrounds.
Next Steps
Thank you for exploring this role. Should you apply:
- Your application will be reviewed promptly.
- If successful, we’ll follow up for an interview with the hiring manager.
- We actively consider flexible working options, including job share and reduced hours.
for additional support during the application or interview process, we’ll provide any reasonable adjustments needed to help you perform at your best.
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