Boots UK
Optical Consultant - Foundation
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Optical Consultant - Foundation
Retail Assistant (Opticians) – Boots Opticians
About the Role
As a Retail Assistant, you’ll be an essential part of our Boots Opticians store team, acting as the first and last point of contact for our customers. Working on the shop floor, you’ll build strong customer relationships by understanding their needs, guiding them through eye tests, and helping them find the perfect eyewear solution. No two days will be the same!
You’ll also benefit from our industry-leading ‘Step Into Optics’ training programme, combining workshop-based learning with hands-on experience.
Key Responsibilities
You’ll be involved in:
- Ordering, dispensing, and collecting glasses and contact lenses
- Supporting with eye tests and pre-screening activities
- Providing aftercare support (repairs, adjustments)
- Completing operational and administrative tasks related to prescriptions
- Maintaining shop floor standards
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You’ll report to the store manager while based in-store.
Requirements
Must have:
- A real passion for customer care
- A strong desire to learn and grow
Great if you:
- Have previous experience in retail or clinical environments
Benefits
- Discretionary quarterly bonus
- Generous employee discounts (for you and a partner)
- Career development opportunities (both clinical and non-clinical)
- Enhanced maternity/paternity/adoption leave pay and gift cards
- Flexible benefits, including:
- Holiday buying
- Discounted gym membership
- Life assurance
- Activity passes
- Free, 24/7 counselling and support via TELUS Health (Employee Assistance Programme)
Explore more flexible benefits at boots.jobs/rewards. Note: Third-party salary estimates are not provided or endorsed by Boots and may not be accurate.
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Why Boots Opticians?
We believe in a supportive, inclusive workplace, where every colleague can thrive. As an equal opportunity employer, we proudly embrace diversity and create a positive environment for all.
Join our team and help us shine brighter together—because change starts when we commit to being better.
Next Steps
If you’re interested, apply today. Your application will be reviewed promptly, and we’ll contact you as soon as possible.
Successful candidates will be invited to an interview with the hiring manager. Flexible working options (job share, reduced hours) are always discussed.
If you need reasonable adjustments for the application or interview process, we’re happy to accommodate them. Your success matters to us.
"See the difference you can make at Boots Opticians."
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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