MOLSOM & ASSOCIATES LIMITED
Optical Dispenser
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Optical Dispenser
Optical Dispenser – Full-Time Role
MOLSOM & ASSOCIATES LIMITED, Spalding, UK
About the Practice
MOLSOM & ASSOCIATES LIMITED is an established opticians practice in Spalding, UK, offering comprehensive eye examinations and eyecare services at 5 Hall Place. We provide tailored spectacles, sunglasses, and contact lenses while delivering high-quality clinical care and customer-focused service. Our team supports patients at every stage of their eye health journey, valuing professionalism, attention to detail, and a welcoming, community-oriented approach. The role is ideal for individuals who thrive in a retail healthcare environment and enjoy working closely with patients.
Responsibilities
Core Duties:
- Advise patients on frame styles, lens options, and coatings, aligning selections with their prescriptions and personal preferences.
- Take accurate measurements for eyewear and ensure speckles and sunglasses meet clinical and aesthetic requirements.
- Fit, adjust, and test spectacles and sunglasses for comfort and optimal visual performance.
- Manage orders, repairs, and collections efficiently, maintaining excellent client service.
-Support the optometry team by:
- Interpreting prescriptions and explaining recommended products.
- Guiding patients through aftercare, lens care instructions, and treatment options.
- Assist at ** reception and retail areas**, providing attentive customer service.
- Maintain product displays and contribute to a smooth, efficient clinic environment.
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Additional Responsibilities:
- Collaborate with optometrists, assistants, and team members to ensure high standards of care.
- Uphold clinical, professional, and hygiene standards in a fast-paced practice.
- Handle patient consultations with empathy, clarity, and professionalism.
Qualifications & Requirements
Essential:
- Strong foundational knowledge in optics and optometry principles, including prescription interpretation.
- Proven customer service experience, with a focus on attention, clarification, and solutions.
- Practical experience (or formal training) in eye exams, eyecare, or related services, including explaining clinical recommendations clearly.
- Precision and reliability for measurements, dispensing, and administrative/record-keeping tasks.
- Strong communication and interpersonal skills, with a professional, inclusive, and patient-centred approach.
- Previous experience in optical dispensing, retail healthcare, or related professional services (advantageous but not mandatory).
- Qualifications or certifications in optical dispensing or willingness to complete relevant training.
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Personal Attributes:
- Comfortable working on-site in a busy practice setting.
- Ability to adapt to dynamic client needs and team collaboration.
- Clean, organized, and time-management skills.
MOLSOM & ASSOCIATES LIMITED values talent and diversity and encourages applications from all backgrounds.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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