Leightons Opticians & The Hearing Care Partnership
Optical & Hearing Assistant, Haywards Heath
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Optical & Hearing Assistant, Haywards Heath
Optical & Hearing Assistant – Haywards Heath
Salary: £25,348 FTE + Bonus | Full Time | 5 days a week with alternating Saturdays
About the Role
Step into a retail opportunity with a difference. Work in a premium yet friendly environment, where you will genuinely connect with customers, work with stylish eyewear, and assist in providing high-quality optical and audiology care. Full training is provided.
Why Join Us?
- Work with premium products, including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family, and friends discount on high-end frames and accessories.
- Bonus scheme to reward hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training through the Leightons Learning Academy.
- High street discounts.
- 24/7 access to a GP.
- Volunteering leave available.
- 22 days holiday pro rata, plus bank holidays.
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Responsibilities
As an Optical & Hearing Assistant, you will be the welcoming face of our Haywards Heath boutique, delivering exceptional customer service:
- Provide a tailored experience, helping customers choose from designer eyewear.
- Receive training on diagnostic tools and assist customers with confidence.
- Uphold a polished, professional yet friendly approach.
- Support in shaping positive customer experiences, making them feel valued.
- Collaborate with the wider team to provide high-quality care.
Your work will allow customers to leave feeling seen, heard, and delighted.
Requirements
This role suits the following candidate:
- Passion for customer service, preferably with experience in retail or hospitality.
- Enthusiasm for building great relationships and helping people look and feel their best.
- A team-first attitude and willingness to learn continuously.
- Fondness for working with high-quality products in support of vision and hearing improvements.
- Prepared to relocate for a 4-6 week induction at our centre of excellence.
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Ideal for someone eager to grow in a supportive, inclusive environment where top-notch customer care matters.
Additional Notes
Diversity & Inclusion Commitment: We are committed to promoting equal opportunities in employment, fostering a workplace culture that values diversity. Every candidate will receive equal treatment, free from discrimination on the basis of:
- Age
- Disability
- Gender reassignment
- Marital/civil partner status
- Pregnancy or maternity
- Race, colour, ethnic or national origin
- Religion or belief
- Sex or sexual orientation
Reapplication Policy: Applicants who have been unsuccessful in the past 12 months should not reapply.
Ready to apply? Click here to learn more and join the team!
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