Key Responsibilities:

• Greet customers warmly and provide excellent service.
• Must be able to dispense single vision, varifocals, contact lenses and do spectacle adjustments.
• Assist customers in selecting suitable frames, lenses, and other optical products.
• Schedule appointments and manage bookings.
• Maintain product displays and ensure the store is tidy and presentable.
• Handle administrative tasks, including processing payments and orders.

What We Are Looking For:

• Somebody with experience of working within a busy opticians
• Excellent customer service and communication skills.
• A keen interest in eye care and eyewear.
• Strong attention to detail and organizational abilities.
• The ability to work well in a team and independently.
• Previous experience in optical retail.

What We Offer:

As an integral member of the Bayfields team, we will provide our Client Experience Advisor (Optical Assistant) with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. You will also spend time at the Zeiss Offices in Birmingham where their expert team will take you through the features and benefits of Zeiss lenses showcasing why they are industry leaders. The final part of your learning journey will take place in a learning practice giving you an opportunity to apply everything you have learned in a safe environment, under the expert guidance of your learning manager.

If you are an enthusiastic, customer-focused Client Experience Advisor (Optical Assistant), and looking for a new rewarding role, we would love to hear from you!