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Analytics & Optimisation Analyst
About the Role
The successful applicant will join the Analytics and Optimisation team within the Technology Product department. This team supports a market-leading online groceries proposition, a new Marketplace proposition, the Clubcard proposition, and digital in-store entities.
The Analytics and Optimisation team provides insight and learning to the Product, Trading, and UX teams, helping drive data-driven decision-making. The role is focused on advancing optimisation practices to establish a best-in-class testing programme.
Key Responsibilities
This position reports to the Analytics Manager for Optimisation. While responsibilities may evolve with Tesco’s business needs, core duties include:
- Analysing test results in Loyalty & Support product spaces, delivering simple yet engaging insights with actionable recommendations to improve digital products and customer experiences.
- Analysing customer behaviour using big data from multiple sources, collaborating with the UX research team to identify CX improvement opportunities.
- Ensuring test reliability through appropriate statistical testing methods applied to test data.
- Continuously evaluating and improving the AB test analysis process, exploring efficiency enhancements.
- Investigating automation opportunities for existing analysis workflows to streamline decision-making for Optimisation Managers and stakeholders.
- Partnering with the Analytics Capabilities team to guarantee robust tracking and measurement in place.
- Presenting insights clearly to audiences, including Product, UX, and Engineering teams.
- Collaborating with the finance team to deliver accurate and representative financial benefit forecasts.
- Mentoring Associate Optimisation Analysts in their role.
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Essential Requirements
- Experience in big data manipulation, business intelligence, and data visualisation, working across multiple data sources.
- Strong communication skills—the ability to explain complex concepts to diverse stakeholders.
- A data-driven mindset, with analytical and problem-solving skills to translate data into actionable customer experience improvements.
- Experience working in multi-disciplinary teams and contributing across the product development lifecycle.
- Knowledge of AB testing methodology or appreciation for the value of optimisation.
- Proficiency in SQL.
Desirable Experience
- Experience with Adobe Analytics
- Experience with Tableau
- Familiarity with AB testing tools
What’s in It for You?
Tesco provides a comprehensive colleague benefits package designed to support personal and professional growth:
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- Annual bonus scheme (up to 20% of base salary)
- 25 days’ holiday (plus one personal day and Bank Holidays)
- Private medical insurance
- 26 weeks’ paid maternity/adoption leave (12 months’ service required; followed by 13 weeks’ Statutory Pay), along with 6 weeks’ paid paternity leave
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP), and mental wellbeing support via expert access
- Full policy details are available on request.
About Us
Tesco operates as a supermarket, tech company, and award-winning telecommunications provider, united by a core mission: enhancing daily life for customers, colleagues, and communities worldwide.
We foster a work environment that balances collaboration (60% in-office/local) and remote flexibility, while embracing diverse needs—career start, work-life balance, or life-stage changes. Flexible working discussions are encouraged throughout the application process.
Tesco embraces inclusivity as a Disability Confident Leader, ensuring an accessible recruitment process. We value diversity and encourage applications from all backgrounds—regardless of whether every requirement is perfectly met.
For application support or accessibility adjustments, click here.
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