MUFG Investor Services
Oracle Flexcube Business Analyst (Contractor – 6 Months)
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Oracle Flexcube Business Analyst
Location: Various (17+ global sites) Division: MUFG Investor Services
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer a comprehensive suite of services including fund administration, banking, payments, fund financing, foreign exchange overlay, custody, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the complexities of modern investment management.
As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with $3 trillion+ in assets, we combine deep industry expertise with the stability and strength of a global financial leader.
To explore more, visit www.mufg-investorservices.com.
About the Role
As an Oracle Flexcube Business Analyst, you will play a critical role in optimising MUFG Investor Services’ core banking platform. We leverage Oracle Flexcube Universal Banking to deliver critical functions such as payments, treasury management, foreign exchange, money markets, nostro reconciliation, and SWIFT connectivity.
This platform has expanded significantly, and there is a major opportunity to bridge the gap between current usage and the full capability of Flexcube. You will collaborate across IT and business teams to:
- Identify underutilised standard features and outdated bespoke components.
- Rationalise technical debt by assessing whether native Flexcube functionality can replace legacy customisations.
- Drive resolution of open configuration, change, and support requests to reduce delays and improve operational efficiency.
Your role is hands-on, requiring technical platform knowledge alongside strong stakeholder management and the ability to produce clear, evidence-backed analysis and documentation.
Key Responsibilities
1. Platform Capability Assessment
- Conduct a structured review of licensed Flexcube modules to uncover unused or underutilised features across:
- Payments
- Standing instructions
- Foreign exchange
- Money markets
- Nostro reconciliation
- Reporting
- Benchmark current usage against the full Flexcube standard capability.
- Deliver a prioritised inventory of gaps, assessed for business value and implementation feasibility.
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2. Bespoke Component Rationalisation
- Assess legacy customisations to determine if equivalent standard functionality exists in the current Flexcube release.
- Prepare structured evaluations for each bespoke component, covering:
- Functional equivalence
- Migration complexity and risk
- Recommended action (retire, retain, or replace)
- Collaborate with the Banking Family Lead and Application Management to validate findings and propose a rationalisation roadmap.
3. Backlog Management & Resolution
- Triage, document, and resolve open items in the Flexcube Jira backlog, including:
- Configuration issues
- Change requests
- Business queries
- Scripting requirements
- Classify items by priority:
- Requires Oracle Support intervention
- Can be resolved internally via configuration
- Needs formal change requests
- Maintain backlog hygiene: ensure proper categorisation, clear ownership, and defined next steps for all open items.
4. Oracle Engagement & Coordination
- Serve as the primary liaison between MUFG and Oracle Support, managing:
- Open tickets
- Change requests
- Configuration queries
- Submit evidence-based submissions to minimise round-trip delays and accelerate resolutions.
- Track Oracle commitments, patch schedules, and responses, escalating time-overruns as needed.
5. Business & IT Collaboration
- Work with Product Management to translate business requirements into Flexcube-specific configurations or change requests.
- Engage with Banking Operations, Application Management, and project teams to:
- Gather requirements
- Validate solutions
- Support UAT (User Acceptance Testing)
- Produce high-quality documentation, including:
- Business requirements
- Functional specifications
- Solution designs
- Training materials
6. Reporting & Governance
- Provide regular updates to the Banking Family Lead on:
- Backlog status
- Capability assessment progress
- Oracle engagement outcomes
- Proactively flag risks related to unresolved items that may impact operational resilience or compliance.
Qualifications & Requirements
You have:
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Flexcube & Core Banking Knowledge
- 5–8+ years of hands-on experience working with Oracle Flexcube Universal Banking as a:
- Business analyst
- Functional consultant
- Implementation specialist
- Deep expertise in:
- Payments (domestic & cross-border)
- SWIFT messaging
- Foreign exchange
- Money markets
- Account management
- Experience engaging with Oracle Financial Services on:
- Support tickets
- Change requests
- Product configuration (including post-upgrade optimisation)
- Ability to assess bespoke customisations objectively and build evidence-based cases for rationalisation or replacement.
Business Analysis
- Proven ability to:
- Analyse and document complex functional requirements.
- Translate requirements into clear specifications for platform configuration or development.
- Experience managing product backlogs and collaborating across IT and business stakeholders to prioritise effectively.
- Exceptional written communication to produce high-quality documentation independently.
- Strong stakeholder management, balancing:
- Technical IT teams
- Non-technical business users
Technical Skills
- SQL proficiency to:
- Write and interpret queries for Flexcube data validation.
- Support configuration audits and analytical work.
- Familiarity with:
- Flexcube integration patterns (web services, REST/SOAP APIs).
- Data flows between Flexcube and downstream systems.
- Experience with Jira or similar backlog management tools.
Why MUFG Investor Services?
Take a look at our careers—because what you’d expect from a career at a fast-growing financial institution is just the starting point. The difference lies in how we defy expectations.
You’ll feel this in: ✅ Culture – Vibrant, collaborative, and innovation-driven. ✅ Team – Connected, engaged, and supported. ✅ Client Focus – Unwavering commitment to your customers’ success. ✅ Learning & Development – Investing in your growth, both personally and professionally.
Why settle for ordinary? Join us for a Brilliantly Different career—one where impact, learning, and purpose drive every step of your journey.
Note: We thank all applicants for their interest. Only shortlisted candidates will be contacted for interviews.
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