ITC Infotech
Oracle Simphony Consultant
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Who We Are?
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry-specific alliances, and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
Required Skills & Qualifications:
- Hands-on expertise in Oracle Simphony implementation and deployment.
- Strong understanding of Oracle Simphony architecture and configuration setup.
- Configure Oracle Simphony POS solutions based on business and operational requirements.
- Perform system setup, menu configuration, tax rules, employee setup, RVC setup, and related Simphony configurations.
- Understand POS hardware setup, installation, and troubleshooting including terminals, printers, KDS, payment devices, and peripheral systems.
- Understand and support integrations between Simphony and third-party systems including:
- Property Management Systems (PMS)
- Inventory management systems
- ERP platforms
- Other enterprise applications and external systems.
- Understanding of Oracle Simphony APIs and integration mechanisms for system connectivity and data exchange.
- Support testing activities including:
- System Integration Testing (SIT)
- User Acceptance Testing (UAT)
- Functional and regression testing.
- Provide production support, issue analysis, troubleshooting, and root cause identification.
- Collaborate with technical teams, vendors, and business users to ensure successful project delivery.
- Strong IT project implementation experience.
- Work with business stakeholders to gather requirements, analyze business processes, and translate them into system solutions.
- Business analysis skills with the ability to gather and document requirements.
- Prepare and execute implementation plans, identify dependencies, manage risks, and track project deliverables.
- Prepare implementation, configuration, and support documentations and SOP's.
- Support post-go-live activities and system stabilization.
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