Colgate-Palmolive
Oral Care Consultant Liverpool & North West
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Job Number #173474 - Surrey, England, United Kingdom
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Location: Liverpool & North West
Reporting to: Senior Dental Area Manager
Why Work For Colgate Palmolive:
- The learning & development opportunities: You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.
- The challenge & variety: You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.
- The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.
- The Colgate Values: We are Caring, We are Inclusive and We are Courageous are integral to how we operate every day.
Background & Job Purpose
The Oral Care Consultants are field based specialists who work in close partnership with the UK dental professionals. This role involves detailing, selling and merchandising Colgate products to either existing or new customers in the dental sector. A diverse team of Oral Care Consultants operate across clearly defined territories UK wide. Oral Care Consultants are field-based and are crucial in maintaining and building brand awareness and sales for our professional products range.
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Main Responsibilities
- Visit dentists, hygienists & therapists within dental practices, area health authorities, hospitals and dental hospitals located within your territory
- The aim of these visits is to establish contact, build rapport, sell specialist Professional products, drive recommendation & endorsement for our consumer brands
- You will educate the dental professional and their teams in specific oral care areas, as well as the benefits of our Colgate products
- Work closely with your Area Manager to develop your skills and capability through coaching and an individual development plan
- Responsible for maintaining and collating customer records within our C4C system, summarising where they have been, who you have seen, salient points of the conversation, competitor activity and feedback about our Colgate products.
- Complete quarterly business plan and weekly visits plans
- Provide technical/scientific and product information through arranging, administering and presenting at trade exhibitions, educational group meetings to dentists and on a one-to-one basis
- Provide on-going feedback to Professional Marketing and Sales team
- Deliver upon daily KPI’s, which involve contacting dental professionals and their teams face to face and by video call / phone for remote regions of Liverpool & the North West
Essential skills and qualities required:
- Strong relationship building skills
- Excellent communication skills (written and oral)
- Expertise in consultative and solutions selling
- Customer/Consumer centric in your approach
- Experienced in being customer facing in the field
- The ability to communicate clearly and concisely complex concepts (Medical and Scientific data) to customers
- Analytical skills
- The ability to make customer centric sales recommendations
- Exposure to working/partnering with healthcare professionals would be an advantage but is not essential
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Core competencies required:
- Planning and Priority Setting
- Analytical/Decision Making
- Promote Teamwork
- Influencing & Negotiating
- Consumer / Customer Focus
- Results Oriented
Travel Requirements
Expected percentage of travel: Up to 100%
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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