Alfa Laval
Order Entry Specialist
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Order Entry Specialist
Order Processing Specialist (Hybrid) – Alfa Laval
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted with initiative, we challenge conventional thinking to develop world-leading technologies that drive progress in critical areas like energy, food, water, and shipping. Our startup culture—rooted in innovation, collaboration, and growth—fuels both remarkable achievements and meaningful professional development.
About the Role
As an integral member of our team, you’ll play a pivotal role ensuring seamless, reliable service processes for our customers. Your focus will be on accurate order processing, traceable documentation, and disciplined workflow execution, directly supporting operational clarity and exceptional customer experiences behind the scenes—contributing to our organization’s success.
Location
This is a hybrid opportunity with primary locations in:
- Greenwood, IN
- Houston, TX
- Warrington, PA
- Richmond, VA
Your Key Responsibilities
You will:
- Process orders efficiently across systems: OneCRM, One4AL, OneService, ServiceNow, and pre-migration workflows until D365 migration completes.
- Validate order integrity by cross-verifying order structure against purchase orders (POs) and approved quotes for 100% consistency.
- Ensure compliance with documentation, scope codes, approvals, labor/service estimates, and parts availability before order entry.
- Align order structures with billing, shipping, service, and contract requirements.
- Confirm shipping instructions, logistics costs, and warehouse codes, particularly for AMDC/DC orders.
- Validate ATS-recommended parts and replacements to maintain compliance and traceability.
- Maintain data integrity and accuracy in order documentation.
- Identify and escalate recurring upstream data issues to the manager for resolution.
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Requirements
Qualifications & Experience
You have:
- An associate’s degree in business administration or a related discipline, supplemented by 2–4 years of relevant experience.
- Hands-on experience in one or more of these areas:
- Order processing, operations administration, or ERP data management
- Administrative support, operations coordination, or customer service
- Data management and system integration
- Experience with ERP or business information systems (e.g., SAP, ServiceNow).
- A high level of attention to detail, strong organizational skills, and an ability to validate data across systems.
- Problem-solving acumen and comfort working within compliance and standard documentation frameworks.
- Familiarity with order fulfillment workflows and cross-departmental collaboration.
- Experience supporting audits, order reviews, or readiness checks is highly preferred.
**demographic considerations
At Alfa Laval, we emphasize diversity, inclusion, and equity in recruitment. To assess behavioral traits, we use Pymetrics assessments—expect to be invited to complete fun, game-based evaluations as part of our application process.
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Basis & Locational Preference
While we welcome applicants globally, priority will be given to candidates residing in or with an established presence within the US to support this hybrid role.
Why Join Alfa Laval?
We offer a challenging, values-driven work environment where collaboration fuels growth—yours and our organization’s. Every contribution builds meaningful progress and shapes Alfa Laval’s future success.
Our benefits-eligible associates enjoy:
- Comprehensive healthcare, dental, and vision plans.
- A robust wellness program and 401(k) with generous employer matching.
- Paid time off (PTO), paid holidays, and competitive compensation.
- Inclusive workplace culture that values diverse perspectives.
Base salary for this role: $27.00–$30.00 USD/hour. Total compensation is tailored based on market data, skills, and experience level.
commitment to Diversity & Inclusion
Alfa Laval fosters an equal opportunity workplace grounded in merit and qualifications, regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
EEO/Veteran/Disabled Employer
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