Alfa Laval
Order Entry Specialist
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Order Entry Specialist
Our Purpose
Every day, we gain opportunities to deliver a positive impact—on our colleagues, partners, customers, and society. Together, we pioneer future solutions and unlock the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that drive progress in vital areas such as energy, food, water, and shipping.
Driven by our 140-year-old startup culture—rooted in innovation, collaboration, and continual growth—we foster personal growth alongside our accelerating organisation. By shaping a more resourceful, less wasteful world, we build meaningful careers.
About the Role
As an integral member of our team, you’ll play a crucial part in ensuring our customers receive dependable service. You’ll manage end-to-end workflows—from order initiation to completion—by:
- Designing and processing orders in OneCRM, One4AL, OneService, ServiceNow, and other systems until migration to D365.
- Cross-verifying orders against Purchase Orders (POs) and approved quotes to achieve 100% data accuracy.
- Validating documentation, scope codes, labor estimates, and parts availability pre-entry.
- Aligning order structures with billing, shipping, service, and contract compliance.
- Confirming correct shipping instructions, logistics costs, and warehouse codes for AM/DC orders.
- Ensuring ATS-recommended parts or replacements comply with traceability safety standards.
- Upholding order data integrity and backlog precision, resolving recurring data issues upstream.
Prioritising attention to detail, reliability, and collaboration, you’ll drive operational clarity and a seamless service experience.
Key Location & Opportunity Type
This is a hybrid role in the following US locations:
- Houston, TX
- Greenwood, IN
- Warrington, PA
- Des Moines, IA
- Richmond, VA
(If you reside internationally or have a workaround to fulfill location requirements, refer to the full job post.)
What You Do
Daily Responsibilities
- Order data validation in multiple ERP systems to eliminate errors.
- Cross-check order content against pricing and contractual language.
- Ensure fast-track approvals align with service and financial deadlines.
- Bill-shopper and operations collaboration to maintain shipment timelines.
- Compliance verification: match orders against contract scoping, standards, and safety guidelines.
- Reports and escalation: flag recurring or critical data quality issues.
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Impact & Outcome
You’ll streamline workflows, mitigate risks, and support enduring customer satisfaction by empowering your teams to prioritize precision. Whether managing peak seasonal volumes or coordinating cross-functional accountability, every order you manage drives long-term business results.
Requirements
Education & Experience
- Associates degree in Business Administration, Finance, Logistics, or related discipline.
- 2+ years in order entry, supply chain operations, or ERP data management.
- Technical experience with ERP platforms, CRM systems, or cross-continuum order fulfillment processes.
- Interest (or professional exposure) to diplomacy and compliance, including audits or readiness checks (highly valued).
Core Skills
- Attention to detail: validating data across disparate systems with zero exception tolerance.
- ERP navigation: fluency in ServiceNow, Hindawi, or other industrial service platforms.
- Collaborative problem-solving: consultative behavior to resolve resource conflicts preventing on-time delivery.
- Communication: ability to translate technical findings to stakeholders at all levels.
- successful experience in:
- Guaranteeing documentation conformance with shared goals
- Frontline administrative support in operations
- Or managing compliance or service-level visibility.
A whole picture contributor!
- Pragmatic insights into your local market or environmental regulations (bonus).
- Positive influence in maintaining high satisfaction—with colleagues and external partners alike.
Assessment Insight
We believe people and machines learn from complementary approaches. A preference for psychometric assessments helps us evaluate adaptability and cultural fit instinctively—stay tuned for an optional post-application introduction!
Diversity & Equity Commitment
Alfa Laval cultivates an inclusive, innovative environment where diverse perspectives create meaningful, sustainable progress.
✨ In participating locations, we prioritise candidates resident outside of current hybrid locations with established flexibility commitment.
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Why Join?
More Than a Job – A Career You’ll Thrill To
Grow as a consistently curious, collaborative partner by pushing industry boundaries daily. In unstoppable teams, slower skills and ambitious outlook. Your work—not only influences a 振奋人心yszystalline change in human advancement, but will empower you to develop and lead.
Your Why to Stay
A dynamic culture: encouraging curiosity and intent over rigidity.
- Purposeful work: On impactful fields like energy or water—where excellence yields indisputable legacy.
- Transparency and autonomy: Your input on best practices aligns with your professional trajectory.
Core Benefits (US-Eligible)
- Salary Range: $27.00/hr–$30.00/hr (variable depending on experience and responsibilities)
- Healthcare: Medical, dental, and vision plans underwritten with generosity.
- Well-Being: Access to holistic wellness programs (physical/mental).
- Savings: Robust 401(k) with company matching.
- Time Off: Ample paid leave, holidays, and family/vacation balance.
- Career Growth:
- Comprehensive training and upskilling initiatives
- Opportunities to lead in specialised service projects
- Work-Life Synergies:
- Hybrid flexibility tailored to your location needs.
- Strong workforce communicative network (AlfaNet, var office hours)
Balanced is bold. Execute what matters—not just the tasks, but the means by which we grow.
Your Future, Made Here
Excited to amplify service excellence? Build it with us.
Equal Opportunity, Uncompromisingly
We not only embody commitment to diversity—we invest deeply in achieving real representation. Offering fair compensation based on market rates, skills, experience, and alignment to success.
Status Commitments
Alfa Laval is an EEO/Affirmative Action Employer that values all our employees’ contributions, regardless of identities including:
- Race, color, religion (all faith-based traditions)
- Age, sex, sexual orientation, gender identity
- National origin, disability (or military veteran status).
Inspired to contribute? Tell us here to take the first step toward propelling progress in global innovation.
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