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Order Processor
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Order Processor
Order Processor | 6-Month Fixed-Term Contract (FTC)
📍 Kent (Hybrid Working) 💰 £25,000 - £30,000 📅 6-Month Fixed-Term Contract
We’re partnering with a highly respected international consumer goods company whose products are enjoyed by millions of consumers worldwide. With a portfolio of iconic brands, a strong reputation for innovation, and a collaborative culture, this organisation offers a fantastic opportunity to gain valuable experience in a dynamic supply chain function.
This role is ideal for someone with experience in customer service, logistics, supply chain, or order management—someone who thrives in a cross-functional environment, values strong relationships, and delivers exceptional service in every interaction.
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About the Role
This Order Processor position is for 6 months (Fixed-Term Contract). You’ll manage orders from receipt to delivery, ensuring seamless operations while maintaining high standards of service, customer communication, and internal collaboration.
Key Responsibilities
- Manage customer orders from receipt through to delivery, ensuring top-tier service standards are upheld.
- Act as the primary customer interface, resolving queries, shortages, returns, and distribution issues promptly.
- Build and maintain strong relationships with internal commercial teams, logistics providers, and external customers.
- Support invoicing, claims management, stock movements, and SAP administration activities.
- Maintain accurate data across customer portals, internal systems, and reporting platforms.
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Key Requirements
- Previous experience in customer service, supply chain, logistics, order management, or a related field.
- Strong communication and stakeholder engagement skills, with a customer-focused mindset.
- Ability to work effectively in a fast-paced environment while managing multiple priorities.
- Essential: Experience using SAP ERP.
- Good working knowledge of Microsoft Excel and a strong attention to detail.
This is a great opportunity for someone looking to develop their skills in customer service and supply chain management. If you meet the criteria, we’d love to hear from you!
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