Holman
Order Specialist - Vehicle Acquisition x2
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Order Specialists – Vehicle Acquisition (2 Roles) | Leasing Team
Location: Holman UK HQ (Chippenham) Type: Permanent Salary: Circa £30,000 per annum (depending on experience) Working Arrangement: Hybrid (3 days/week in-office)
About Holman
At Holman, we believe in rewarding careers and better lives for employees and their families. Our journey is driven by listening, learning, and improving diversity, equity, and inclusion—because we succeed together when we thrive as individuals.
We support our people with holistic benefits, from financial security to career growth, because we know success starts with a better life.
About the Role
We’re looking for two exceptional Order Specialists to join our Leasing Team, playing a pivotal role in managing vehicle acquisition orders from initiation to delivery. This critical function ensures customers receive smooth, seamless service while our New Business Sales teams receive accurate, timely quotes.
As an Order Specialist – Vehicle Acquisition, you’ll be the backbone of our process-driven operations, liaising between customers, suppliers, and internal teams to deliver excellence every time.
Perfect for those with fleet, dealership, or finance experience, this role offers security, growth, and the Holman Way: doing the right thing now and every day.
Key Responsibilities
Your day-to-day tasks will include but aren’t limited to:
Contract & Operations Administration
- Generate lease quotations to support New Business Sales and customers based on accurate data
- Manage end-to-end vehicle orders from inception to delivery, ensuring order confirmation, RTS accreditation, and verification
- Maintain and oversee beacon orders in our bespoke online ordering system
- Provide regular, transparent updates to customers throughout the process
- Handle vehicle returns, ensuring clear communication and compliance with procedures
- Collaborate with the Quality Team to resolve customer complaints or acquisition issues
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Customer & Stakeholder Engagement
- Own customer relationships for bulk orders or new acquisitions
- Respond to customer enquiries and escalate complex issues as needed
- Draft bid proposals in partnership with the Sales & Marketing team
- Liaise with suppliers and equipment vendors to support operational delivery
Administrative & Process Excellence
- Perform data manipulation, reporting, and analysis in Microsoft Excel
- Maintain records, conduct follow-ups and close customer processes in compliance with company standards
- Ensure high accuracy and attention to detail in all documentation and reporting
Requirements & Qualities
Experience & Skills
- Preferred: Practical experience in fleet requirements, dealerships, or fleet management
- Essential Skills:
- Strong working knowledge of Microsoft Excel, with experience in data manipulation, reporting, and analytical problem-solving
- Proven commitment to accuracy, attention to detail, and process-driven operations
- Problem-solving skills—ability to find solutions and see projects through to completion
- Excellent communication adapted for different stakeholders (customers, suppliers, colleagues)
- Active listening, questioning techniques, and accurate information gathering
- Priority management and ability to meet tight deadlines under pressure
Personal Attributes
- Discipline & Time Management: Thrives in a structured, goal-oriented environment
- Assertiveness: Confident in resolving issues while maintaining professionalism
- Customer Focus: Drive for excellence in delivering a positive customer experience
What We Offer (Our Holman Promise)
Beyond your paycheck, we offer a total compensation package designed for better lives:
Work-Life Balance & Wellness ✔
- 26 paid days off per year (plus bank holidays!)
- Health Cash Plan – covers everyday medical expenses
- Free onsite bi-weekly yoga
- Free onsite massages – recharge with expert care
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Financial Security & Growth ✔
- Group Personal Pension Plan – investing in your future
- Annual Bonus Scheme – celebrating and rewarding team success
Career Development & Recognition ✔
- Training & advancement –Holman invests in your growth
- Fun social events & seasonal gatherings – celebrate with purpose
- Partners in Excellence programme – recognition and rewards for outstanding contribution
Why Join Holman?
We’re more than a workplace—we’re a family of over 6,500 employees across the world (North America, UK, and Germany), united by our shared values: ✅ Transparency ✅ Customer-first mindsets ✅ Caring for our people and planet
We specialise in automotive leasing, fleet management, and vehicle services, providing tailored solutions for both personal and commercial clientele. From Ford dealerships to global logistics, we’ve been Driving What’s Right since 1924.
Note for current Holman employees: If applying internally, please notify your current line manager of your application.
Join Our Team on Your Terms
We strive to create an inclusive culture, believing diversity strengthens our success. At Holman UK, equality makes sense:
- All genders, races, religions, ages, sexual orientations welcome & celebrated
- Parents, people with disabilities, and those from diverse backgrounds are encouraged to apply
Tell us more about you:
- You must have the right to work in the UK
- Disclose any previous convictions or cautions (they won’t necessarily exclude you)
- No visa sponsorship available
If you’re driven, detail-oriented, and thrive in a process-driven environment, let’s see how you could drive success at Holman.
Holman leads with hard-won equality, refusing bias or harassment in all facets of employment. We are equal opportunity.
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