Nomad Foods
Order to Cash Process Lead
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Order to Cash Process Lead 6-month contract
About the Role
We are currently recruiting for an Order to Cash (OTC) Process Lead to work with a skilled, collaborative team servicing Europe’s largest frozen food brands, including Birdseye, Aunt Bessie, Findus, and Goodfella pizzas.
This position is a strategic component of the Elevate Transformation programme—a multi-year initiative focused on delivering business-driven transformation to enhance operational excellence. The programme aims to:
- Optimise foundational processes
- Reduce operational risk
- Achieve efficiency gains across Finance teams and Nomad Foods as a whole
The O2C Subject Matter Expert (SME) role is embedded within the Shared Finance Centre Workstream, which encompasses critical financial process areas:
- FR&C (Financial Risk & Report Controls)
- Cash Management
- PTP (Payment & Transaction Processing)
- OTC
Key Accountabilities
- Serve as the technical SME for Order to Cash (OTC) processes, covering:
- Order Management
- Pricing
- Billing
- Claims and Deductions
- Credit & Collections
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Lead the design and delivery of system enhancements in SAP and connected systems.
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Translate business improvement needs into clear technical and functional requirements.
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Oversee:
- Configuration changes
- Testing cycles
- Defect resolution
- Deployment activities
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Provide expert guidance on SAP SD and OTC best practices to ensure standardised, stable processes.
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Ensure seamless integrations with EDI partners, logistics providers, and customer platforms to improve data flow.
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Collaborate closely with Customer Service, Sales, Supply Chain, and Finance teams to align OTC improvements.
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Drive standardisation while reducing unnecessary customisations across markets.
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Contribute to:
- Data quality improvements (particularly customer master and pricing data)
- Process simplification and automation within the O2C cycle
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Support documentation, change control, and governance processes for compliant, structured delivery.
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About You
- Deep experience in SAP SD/OTC configuration and solution design.
- A strong operational understanding of Order to Cash (OTC) processes, including:
- Order capture, pricing, billing
- Credit management & collections
- Proven experience in delivering system enhancements or continuous improvement initiatives.
- Excellent stakeholder management skills to:
- Articulate technical complexities for business teams
- Secure buy-in for process changes
What We Can Offer You
Join Nomad Foods on an "exceptional adventure"—combining impact with flexibility. As part of a purpose-driven culture, you’ll experience:
- An ambitious employer behind recognised brands with further growth potential.
- The opportunity to progress your career across Birds Eye and Nomad Foods.
- A collective, inclusive team where your contributions drive meaningful outcomes.
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