Unilever
Organisation Design Manager
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Job Title: Organisation Design Manager
Work Level: WL2C
Location: Kingston
Purpose of the Role
Unilever is reshaping how it operates — across GBS, Supply Chain & Operations, and through major M&As. This role sits at the heart of that change. You'll design the organizational structures, roles, and workforce plans that make transformation real — bringing clarity to complexity and ensuring our teams are set up to deliver in an increasingly AI-enabled world.
Key Responsibilities
1. Organisation Design – Supply Chain & Operations, GBS
- Own end-to-end organisation design for 1-2 GBS value streams (e.g., Forecast to Report, Source to Pay) or Supply Chain & Operations functional programs (Customer Operations, GDT, Procurement).
- Design target operating models that:
- Simplify structures
- Reduce layers
- Enable scalable delivery across markets
- Interlock with Intelligent GBS processes
- Optimise:
- Spans of control
- Reporting lines
- Benchmark against best-in-class global standards
- Align all design work with Mirai, Intelligent GBS, and Unilever’s broader transformation priorities
2. AI and the Future of Organisation Design
- Assess how AI, automation, and agentic tools are transforming:
- Roles
- Decision rights
- Team structures
- Design with redesigns that account for these changes
- Build governance frameworks for:
- AI-augmented operations (defining who decides, who oversees, accountability flows)
- Redefine role families to reflect:
- Human-AI collaboration (deciding what is automated, augmented, and human)
3. Workforce Planning & Analytics
- Build and maintain workforce plans connecting:
- Headcount
- Skills
- Capability needs to transformation roadmaps
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Who Will You Work With?
You’ll collaborate with:
- HR Business Partners
- Functional leads
- Group OD team
- Project Managers (PMOs)
- Change & Communications team to ensure understanding of changes and their impact
- Governance forums, design reviews, and Steer Co’s
What Will You Bring?
Essential
- Experience in organisation design, workforce planning, or transformation in large, global businesses
- Experience with M&A organisation design (a plus but not required)
- Understanding of:
- How AI reshapes roles, governance, and org. models
- Ability to:
- Analyze business operating models and business value chains
- Perform scenario modelling for:
- Org design choices’ impact on execution
- Decision-making
- Key metrics (costs, spans, etc.)
- Work effectively across complex matrix teams
- Collaborate, challenge the status quo, and influence senior stakeholders
Technical Skills
- Analytical mindset with confidence using:
- Workforce analytics
- Scenario modelling
- Tools: Orgvue, Workday, Power BI
Communication
- Sharp communication skills to simplify complex org design concepts for any audience.
What Will You Get?
Impactful Growth & Development
- A front-row role in shaping major transformation programs across:
- GBS
- Supply Chain & Operations
- M&A
- Opportunity to:
- Be coached & developed in a high-impact OD role
- Help build critical in-house organisation design capability within Unilever
- Exposure to:
- Senior leaders
- Future-focused work on AI
- Work that will accelerate your growth in organisation design & transformation.
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Benefits
Competitive & Healthcare
- Competitive salary
- Pension scheme
- Annual bonus
Flexibility & Wellbeing
- Subsidised gym membership
- Discounted staff shop
- Shares (employee benefits)
- Flexible & hybrid working options
- Opportunities to work within "award-winning" brands in a family-friendly & inclusive workspace
Commitment to Inclusion
- We strive for:
- An inclusive workplace
- Supporting opportunities for all
- Unilever embraces equality regardless of:
- Age
- Disability
- Gender reassignment
- Race
- Religion or belief
- Sex
- Sexual orientation
- Marriage & civil partnership
- Pregnancy & maternity
Hardships Support
- Provide reasonable adjustments during recruitment and interviews
Safety About Scams (Unilever’s Warning)
Unilever does not accept responsibility or liability for financial losses due to recruitment fraud.
How to Stay Safe
- Beware of fake job adverts posing as Unilever.
- Report fake ads or suspicious LinkedIn profiles via Una Live Chat.
- Never pay any fees for:
- Interviews
- Background checks
- Visa costs
Find out more: Equity, Diversity & Inclusion at Unilever
About Unilever
One of the world’s largest consumer goods companies, with:
- Over 400 brands
- Used by over 2 billion people daily
- A mobilising vision for a sustainable future
Are you ambitious? Keen to learn? Want to drive change? This is the place for you!
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