Barclays
Organisational Effectiveness Culture and Behaviour Consultant
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Vice President, Organisational Effectiveness
In this role, you will act as a Vice President within the Organisational Effectiveness function, applying behavioural science expertise to drive organisational performance, transformation, and colleague experience. You will combine consultancy capability with technical behavioural science knowledge to translate complex research, data, and theory into pragmatic, actionable solutions for senior stakeholders. You will partner closely with business leaders to design and implement behavioural interventions that support cultural evolution, strategic priorities, and performance outcomes, ensuring a balance between scientific rigour and practical delivery in a fast-paced environment.
You will lead and support organisational diagnostics, analysing engagement survey data, cultural and behavioural indicators, and operational metrics to generate clear, insight-led recommendations. You will play a key role in shaping organisational and cultural frameworks, identifying behavioural blockers, and enhancing colleague journeys, while contributing to the development of organisational health measures. You will support large-scale transformation initiatives, including the adoption of new tools and AI-driven ways of working, and will influence senior stakeholders by providing clear direction on behavioural priorities, helping to drive sustained change and long-term organisational effectiveness.
Responsibilities
- Demonstrate strong consultancy skills, with the ability to translate behavioural science insights and data into clear, practical solutions for senior stakeholders.
- Possess behavioural science expertise, with experience applying theory to design and deliver behavioural change, assessment, and interventions.
- Have analytical skills, with the ability to interpret complex data and generate clear, actionable insights.
- Have communication and influencing skills, with a pragmatic, delivery-focused approach in a fast-paced environment.
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
Purpose of the Role
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To co-design measurement tools which enable colleague behaviour measurement and the drivers to enable successful behavioural change and to increase the capability of the team by acting as the lead for the development of behavioural intervention capabilities.
Accountabilities
- Application of business, academic evidence-based research, and market insights to design, test, and support the deployment of reliable and valid colleague behavioural and attitudinal measurement tools which will have an impact across the organisation.
- Collaboration with a multidisciplinary squad, enabling the squad to build evidence-based products through strong collaboration leveraging on others’ expertise, informed influencing, and commercial acumen.
- Development of new capabilities of the OB team and specifically function as the lead for the development of behavioural interventions capabilities, in close collaboration with external partners.
- Rapid evidence assessments and production of short and focused reports driven by evidence-based research and recommending actionable insights.
- Planning and project management of organisational behavioural science initiatives.
- Implementation of adherence to HR/Group policies and standards, Governance, and internal controls.
Vice President Expectations
- To contribute or set strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
- If managing a team, define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance, and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long-term goals and ensuring that budgets and schedules meet corporate requirements.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- For an individual contributor, they will be a subject matter expert within their own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide, and coach less experienced specialists and provide information affecting long-term profits, organisational risks, and strategic decisions.
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work their team does.
- Demonstrate a comprehensive understanding of the organisation's functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
- Adopt and include the outcomes of extensive research in problem-solving processes.
- Seek out, build, and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
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Barclays Values
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
Location
Your role can be located from our London or Glasgow office.
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