The Estée Lauder Companies Inc.
Origins Guide John Lewis Norwich 7.5 hours
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Origins Guide John Lewis Norwich 7.5 hours
Retail Sales Associate – Prestige Beauty
Welcome to a role where you can blend creativity, technical skills, and a passion for customer engagement to deliver exceptional in-store experiences. As part of our high-performing team, you’ll contribute to impactful events and maintain the highest standards of visual merchandising, ensuring our store stands out within the luxury beauty industry.
About the Role
We’re seeking a creative, dynamic, and self-motivated individual who thrives in a fast-paced, collaborative environment. Whether you’re an experienced retail professional or looking to start your career, you have the opportunity to make an immediate and inspired contribution to a leader in prestige beauty.
Your core responsibility will be fostering a welcoming and personalized in-store experience—educating and delighting our valued customers with exceptional service. You will:
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- Design and execute impactful in-store events that engage and inspire our clientele.
- Maintain top-tier visual merchandising, aligning every display with our brand’s standards to create a luxurious and distinctive shopping experience.
- Collaborate with a dynamic team to drive store success and uphold our commitment to excellence in every interaction.
- Identify customer needs and apply your creative technical expertise to provide tailored advice and unparalleled service.
What You’ll Bring
While we value retail sales experience, passion for delivering exceptional customer service and a proactive mindset are key. We look for candidates who:
- Possess a proven ability to deliver inspirational, authentic, and personalized customer service.
- Can operate effectively across all retail hours, including weekdays, nights, weekends, and special occasions.
- Have previous experience with retail point-of-sale (POS) systems.
- Are fluent in British English (given the role context).
- Must be eligible to live and work in the country if offered an interview, with a requirement for proof of right at promotion stage.
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Note: While a formal qualification in retail sales is desirable, candidates with amateur-level experience—paired with demonstrated creativity, technical aptitude, and customer service skills—are encouraged to apply.
The Benefits
As part of the team, you’ll benefit from:
- A supportive culture that values diversity of thought and innovation.
- Excellent training and development programs designed to nurture your career growth.
- A competitive remuneration package tailored to performance.
- The opportunity to become part of a prestige beauty leader with a track record of excellence and industry influence.
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