SDL Car Parts
Ossett - Parts Sales Advisor
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Part Sales Advisor
Location: Ossett Salary: £29,998.80 – £35,884.99 per year Hours: 42.5 hours per week (Mon–Fri) + alternate Saturdays
About the Role
Join a trusted, family-run business where your work truly matters. SDL has built its reputation over 47 years by putting customers first and supporting its teams with kindness and care.
As a Part Sales Advisor, you’ll be an essential part of our branch team, directly impacting customer satisfaction and daily operations.
Responsibilities
- Serve customers face-to-face and over the phone, ensuring their needs are understood and acted upon
- Find the correct vehicle parts efficiently and help customers leave with a positive experience
- Collaborate with the logistics team to process orders smoothly and maintain branch operations
- Operate in a fast-paced, customer-focused environment where clear communication and problem-solving are key
- Advise and assist customers with vehicle parts, automotive knowledge, or after-sales service
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Requirements
You don’t need automotive or sales experience—we’ll train you. Ideal candidates bring:
- Exceptional customer service skills and a friendly, helpful attitude
- Ability to pick up systems and technology quickly
- Interest in cars, mechanics, or automotive industries
- Experience in sales or advisory roles (useful but not essential)
- Reliability under pressure, remaining calm in busy situations
- A proactive, team-first mindset
An advantage (but not required) will include experience with: MAM or related software
Training & Career Growth
- New starters go through the SDL Sales Academy program, where they’ll:
- Learn essential skills via structured training
- Visit the Acadamy of Excellence (Clay Cross) for hands-on experience
- Train on product knowledge, systems, and customer service
- Promotion is merit-based: Attitude and performance matter over tenure:
- Jordan moved from no experience to Branch Supervisor
- Hannah transitioned from retail to Senior Sales Advisor
- Your progression and development are supported every step of the way.
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Benefits
Alongside a competitive salary, we offer:
- Bonus schemes
- Staff discounts across all SDL shops
- Health Cash Plan (reimbursement for dental, optical, physiotherapy, etc.)
- General discounts on retail, gyms, travel, entertainment, and more
- 3% employer contribution to your pension
- Company-branded uniform
- 24/7 employee advice line & GP phone access
- Death in Service cover
- Extra holidays for long-serving staff
Most importantly, join a stable, growing business where you’re valued and your hard work makes a real difference.
Working Hours & Contract
- 45 hours per week
- Monday–Friday: 7:00 AM – 6:00 PM
- Alternate Saturdays: 5-hour shifts
- Daily meal break: 30 minutes
How to Apply
Applications are handled exclusively via AKA Recruitment. If your CV aligns with the role:
📧 Contact: sdl@a-ka.co.uk 📞 Phone: 01924 495 066
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