Premier Christian Communications
Outbound Calling Representative
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Outbound Calling Representative
Outbound Calling Representative
Salary: £24,906 per annum
Location: Crowborough Office
Hours of work (full-time, 35 hours per week):
- Monday: 11am – 7pm
- Tuesday & Thursday: 12pm – 8pm
- Wednesday & Friday: 10am – 6pm
- Saturdays: 2 per month, 11am – 5:30pm (Time in lieu provided)
Reporting to: Support Services Team Leader
About the Role
Premier, Europe’s largest Christian Media organisation, is seeking two Outbound Calling Representatives to join their small, friendly telephone fundraising team.
This role involves phone-based supporter engagement—both outbound and inbound—where you’ll:
- Build meaningful relationships with Premier’s supporters
- Communicate genuine passion for their mission
- Ask for financial support through both proactive and responsive calls
Key Responsibilities:
- Outbound and Inbound Supporter Engagement Engage with supporters and potential subscribers through phone conversations, nurturing relationships and advancing giving initiatives.
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Data and Compliance Management Maintain the accuracy, security, and integrity of supporter and financial data while adhering to data protection standards.
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Professionalism, Performance, and Teamwork Demonstrate professionalism, uphold Premier’s core Christian values, and contribute to team success.
About Working at Premier
Are you looking for meaningful work in a supportive team? Premier’s Christian-based environment is built on:
- Collier’s wellbeing
- Encouragement among colleagues
- Enjoyable work culture (both in-person and remote flexibility available).
The regular office hours apply—but two Saturday shifts per month are part of this role (with time off in lieu provided).
Key Benefits & Perks
- Competitive Package
- 25 days’ annual leave + UK bank holidays
- Birthday leave (extra day off on your birthday)
- 20% employer-dedicated pension scheme
- Life Assurance policy
- Employee Assistance Programme (EASS) with 24/7 online GP access
- Eye care scheme (free eye tests & glasses/sector support)
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- Growth Opportunities
- Mission-aligned work with impactful contributions across media, fundraising, and community engagement
- Supportive, collaborative team that values innovation and professional development
Who Should Apply?
- Comfortable talking to people—strong listening and empathy skills
- Ability to build trust, engage clearly, and promote ideas with enthusiasm
- Passion for Premier’s mission and respect for Christian values
- Availability to start immediately
Application Process
- Apply via Premier’s dedicated recruitment system (linked from the advert).
- Answer opening questions highlighting how your skills match the role.
- If invited, you’ll undergo short interview with recruitment@premier.org.uk
For questions, email: recruitment@premier.org.uk
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