Outdoor Digital Campaign Executive

Data & Process Management

• Use in-house systems to ensure accurate scheduling of customers’ digital campaigns.
• Respond to all customer and commercial emails within 4 hours to ensure timely communication.
• Monitor digital campaigns closely, ensuring 98%+ are delivered as planned.
• Review and approve customer copies according to the Copy Approval guidelines, ensuring they are accurately scheduled in the system.
• Proactively follow up with customers and commercial teams regarding artwork submissions and any late artwork.
• Collaborate with external partners (Telent & Adxba) to resolve screen issues and effectively communicate resolutions to customers.

What You’ll Love About This Role

• Think Big: There is a lot of variety in the role which means every day there is an opportunity to learn something new.
• Own it: Seeing live campaigns provides a real sense of pride.
• Keep it Simple: Keep focused on the end goal and get things done.
• Better Together: Collaborate with Commercial sales to drive commercial success.

What Success Looks Like

In the first few months, you will have

• Gained a comprehensive understanding of our campaign scheduling and monitoring systems.
• Developed a clear understanding of the campaign delivery cycle, from planning and booking to successful campaign execution.
• Acquired in-depth knowledge of Global’s range of products and inventory.
• Demonstrated the ability to handle calls and emails from both internal and external customers confidently and effectively.
• Embraced and contributed to a culture of cohesion, collaboration, and continuous improvement, ensuring ongoing team success and development.

What You Will Need

The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

• Excellent interpersonal and organisational skills
• Proactive attitude
• Solutions driven
• Accuracy and attention to detail with willingness to “get the job done”
• Can work under pressure and to tight time scales
• Excellent communication skills and confident dealing with people
• Prioritisation
• Able to learn new systems quickly
• Computer literate with good excel knowledge
• Flexible and adaptable to work in a fast paced, changing environment
• Working with minimal direction
• Ability to work collaboratively with colleagues to achieve goals
• Customer focused with great customer service skills

This role requires a minimum office attendance of three days per week. Specific office days may be determined based on business needs and team collaboration requirements.