St Petrocs
Outreach Worker (Move-On Accommodation)
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Outreach Worker (Move-On Accommodation)
Outreach Worker (Move-On Accommodation)
Application Deadline: 19 July 2026 Department: Outreach Employment Type: Permanent - Full Time Location: Camborne, Pool & Redruth Reporting To: Sarah Bassett Compensation: £30,233 / year
About the Role
As an Outreach Worker (Move-On Accommodation), you will support people experiencing or at risk of homelessness to transition from crisis into safe, stable accommodation and towards independent living.
The successful candidate will:
- Be based in Pool, working from a move-on accommodation setting while providing in-residence support to clients residing there.
- Provide Outreach support in Redruth, Pool, Camborne, and surrounding areas as required, including lone working in the community to engage with individuals sleeping rough, sofa-surfing, or at risk of homelessness.
- Build positive relationships and offer advice on accommodation, healthcare access, financial support, and connecting with relevant services.
The role involves lone working with flexibility in location, hours, and occasional evenings/weekends to cover busy periods and Winter Service emergencies.
Interviews take place on Friday 24th July 2026.
Flexible working arrangements (e.g., part-time) are possible—discuss requirements during interviews; no judgment.
Key Responsibilities
Client Support & Relationship Building
- Develop professional relationships with move-on residents to achieve long-term goals (e.g., employment, training, housing stability).
- Engage regularly with clients facing or escaping homelessness across Cornwall, offering personalised moving-on plans and ensuring they meet their basic needs (e.g., healthcare access, financial support, recovery from substance dependencies).
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Advocacy & Outreach
- Assess and address your clients’ support needs, including:
- Benefits claims assistance.
- Employment/accommodation searching support.
- Mental/physical healthcare linkage (e.g., ‘Health for Homeless’ services, G.P. registration).
- Conflict resolution and liaising with external agencies (e.g., Homelessness Support Team).
- Ensure residents understand rights/responsibilities (e.g., accommodation charges, service policies).
- Foster a welcoming and inclusive atmosphere in move-on accommodation settings.
Practical & Administrative Oversight
- Maintain Health & Safety compliance (including accident reporting, confidentiality, and security).
- Oversee move-on accommodation maintenance (e.g., household supplies, repairs).
- Manage case notes, client records, and finance systems efficiently.
- Act as a positive ambassador for St Petrocs at community events.
Developed Responsibilities
- Provide cover at Resource Centres (Truro/Breadline Centre in Penzance).
- Required to work:
- Regular weekdays (mon–fri).
- 1 weekend in 8 (flexible to demand).
- Occasional evenings (e.g., Winter Service).
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Required Skills & Qualities
Essential Criteria
- Values-driven: Belief in preventing/solving homelessness.
- Dependable: Can follow processes, maintain high standards, and work independently.
- Adaptable: handles pressure, last-minute changes, and unscheduled hours.
- Resilient: manage conflict/challenging behaviour with empathy.
- Empathetic: motivate disadvantaged individuals with proactive support.
- Proactive & energetic: creative approach to addressing client needs.
Legal/Logistical Requirements
- Completed DBS check (Basic Disclosure).
- Full driving licence & vehicle access (for Cornwall-wide outreach).
Why Work With Us?
Core Benefits
-
Family Support
- 33 days annual leave (including bank holidays).
- Enhanced parental benefits:
- Maternity/partnership/shared parental/adoption pay.
- Paid neonatal leave & IVF support.
-
Financial Wellbeing
- Competitive pension scheme.
- Life insurance (non-contributory, up to 3x salary).
- Paid professional subscriptions (where relevant).
- Long-service awards.
-
Wellbeing Assistance
- Enhanced sick pay scheme.
- Employee Assistance Programme (EAP):
- Access to counselling services.
- Free eye tests & vaccinations.
Full responsibilities involve embodying "St Petrocs’ mission: ending homelessness through relentless compassionate effort.
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