TUI
Outsourced Maintenance Technical Representative
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Outsourced Maintenance Technical Representative
Technical Representative Vacancy
The role is published until July 22nd.
About Our Offer
- Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
- Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance in a dynamic environment.
- Career development: Access the TUI Learning Hub to level-up and realise your ambitions.
- Networking opportunities: Champion intercultural collaboration and work on global projects and teams.
- Community involvement: Get involved with initiatives like the TUI Care Foundation via local charity and sustainability efforts.
About The Job
You’ll act as our technical eyes and ears at third-party maintenance facilities, liaising with selected MROs (Maintenance, Repair, and Overhaul) across TUI Group airlines.
Key Responsibilities
- Single point of contact: Review and authorise additional maintenance work from technical and commercial perspectives to ensure smooth operations.
- Quality assurance: Ensure all outsourced maintenance activities meet contractual, SLAs (Service Level Agreements), and NAA (National Aviation Authority) standards, with full compliance documentation.
- Contract compliance: Monitor work conduct against terms, supplier SLAs, and regulations.
- Reporting & escalation: Proactively flag issues to E&M (Engineering & Maintenance) stakeholders, coordinate between MRO and TUI Group, and escalate critical concerns.
- Stakeholder liaison: Provide expert guidance on outsourced maintenance, collaborating professionally in line with TUI values while managing expectations across diverse teams.
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About You
We’re looking for a self-motivated professional with:
- Technical background in Engineering & Maintenance (E&M), particularly in heavy maintenance, with strong commercial acumen to interpret contract terms.
- Compliance expertise to enforce rigorous quality standards and avoid regulatory oversights.
- Approach to challenges: Independent, proactive, and skilled in managing multiple stakeholders—from internal teams to high-level supplier negotiations.
- International mindset: Comfortable with travel to global MRO facilities and operating with autonomy.
- Technical & administrative skills: Fluent in standard software packages and capable of managing cost implications, logistics, and data analysis.
- Communication strengths: Adaptable tone ensures requirements are across cultures and departments, fostering clarity and trust.
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Who We Are
Committed to inclusion and diversity at all levels, we thrive on embracing differences to unlock collective potential. We’re proud to support candidates with disabilities—if you need reasonable adjustments, please contact us.
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