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Managing Agency Reinsurance Team: Reinsurance Operations & Control Manager
Department: Polo Managing Agency (PMA)
Location: London
Description
To assist Polo Managing Agency (PMA) and its managed syndicates in providing Outwards Reinsurance services across all lines of business, including but not limited to:
- Syndicate onboarding
- Oversight
- Reporting
- Governance
- Regulatory returns
Key Responsibilities
- Oversee the full reinsurance cycle for managed syndicates, from design to business-as-usual ("BAU").
- Liaise with existing and potential new clients to ensure rigorous oversight and approval of outwards reinsurance arrangements.
- Review and challenge proposed business plans for existing and new clients, ensuring plans are logical, realistic, and achievable.
- Review and challenge mid-year changes to existing business plans, maintaining the same standards of logicality, feasibility, and achievability.
- Provide Managing Agency support to existing and potential clients regarding their outwards reinsurance function.
- Ensure clients have appropriate systems, procedures, and controls in place to align with the Lloyd’s Principles-Based Oversight framework.
- Represent the Reinsurance team on internal and external committees as needed.
- Guarantee delivery of all required reporting, both personally and as a team, within agreed SLA deadlines.
- Monitor syndicate performance against plan, evaluating all outwards reinsurance process aspects.
- Engage in stakeholder liaison, including:
- Lloyd’s Outwards Reinsurance function
- PRA / FCA
- Capital Providers
- Clients
- Brokers
- Where relevant, manage policy administration, loss review, recovery processing, reporting, and counterparty monitoring.
- Collaborate with other Managing Agency functions, such as:
- Finance
- Actuarial
- Claims
- Operations
- Marketing & Leadership (ML)
- Submit or assist in submitting regulatory returns, including:
- Lloyd’s SRS returns
- QMA/B submissions
- Attend market forums and committees when necessary.
- Perform all other reinsurance-related tasks as reasonably required for the role.
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Skills, Knowledge, and Expertise
- Proven experience in the Lloyd’s market, specifically within an outwards reinsurance role.
- Working knowledge of reinsurance operations, from design to BAU.
- Experience in filing Lloyd’s regulatory returns (preferable).
- Strong data analysis skills.
- IT proficiency and report preparation (Microsoft Word, Excel, PowerPoint, etc.).
- Self-motivated and proactive.
- Excellent written and verbal communication with strong interpersonal skills.
- Highly numerate, with strong analytical and problem-solving skills.
- Ability to adapt to changing priorities and manage multiple deadlines.
- Proficient in collaborative work, with an ability to build strong relationships both internally and externally.
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Benefits
- Competitive salary with discretionary annual bonus.
- Minimum 26 days’ annual leave (flexible to boost further).
- Excellent benefits package, including:
- Flexible / hybrid working
- Private health insurance
- Life assurance
- Income protection
- Enhanced pension contributions
- Occupational maternity and paternity pay
- Company volunteering days
- Electric Vehicle (EV) leasing scheme
- Employee Assistance Programme (with retail discounts & savings options)
- Generous employee referral scheme
- Regular sports and social events.
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Skills
Lloyd's Market Experience
Reinsurance Operations
Regulatory Returns
Data Analysis
IT Proficiency
Report Preparation
Communication Skills
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
Adaptability
Collaboration
Stakeholder Liaison
Performance Monitoring
Policy Administration
Location