Responsibilities

This exciting, variable, and autonomous role requires the post holder to work effectively within their professional boundaries, focusing on the management of routine and urgent patient needs. The post holder will be responsible for the safe application of:

• History taking
• Clinical Assessment (remote and face to face)
• Critical thinking and decision making
• Diagnosis and Treatment
• Management (including safety netting)
• Referral

The Clinical Practitioner will provide exemplary care, meeting population health needs through consultations with patients referred from 111 (1-, 2-, 6-, 12-, and 24-hour timescales), 999, Emergency Department, Emergency Treatment Centres, and those presenting to practices with routine or urgent needs.

Clinicians will liaise with other community healthcare professionals such as GPs, paramedics, and nurses regarding patient management, admission avoidance, and, where necessary, admission to secondary care. While working autonomously and potentially in isolation, the post holder will collaborate with the wider clinical team, including nurses, pharmacists, paramedics, GPs, consultants, mental health practitioners, and operational colleagues, to support patients and ensure the right care first time.

• Assess, diagnose, plan, implement, and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis, complex needs, acute and chronic conditions for both physical, mental health and psycho-social needs.
• Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly.
• Diagnose and manage patient presentations, integrating both drug and non-drug-based treatment methods into a management plan.
• Work with patients to support compliance with and adherence to prescribed treatments.
• Provide information and advice on medication regimens, side-effects, and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care.
• Provide face-to-face and remote clinical assessment/treatment and management plans.
• Provide clinical support to the range of other Health Care Professionals and operational colleagues within the team.
• Undertake visits to patient’s homes as required.
• Compose and ensure robust safety netting and risk management for patients presenting to the service.
• Make effective referrals to system partners and other care providers to ensure a holistic provision of care for patient’s needs.