Bank of England
PA in PAYMENTS ED/HOD & PAS OFFICE
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Payments
The Payments Directorate sits at the heart of the UK's financial system, playing a critical role in delivering the Bank's mission. We design and operate the Real-Time Gross Settlement (RTGS) service and CHAPS, the UK's high-value payment system. RTGS ultimately lies at the heart of every electronic payment in the UK and settles over £800 billion on an average working day.
The directorate leads on policy and innovation for our Payments services and helps shape the broader payments landscape, both domestically and internationally. Drawing on our expertise in innovation and delivery, we are now embarking on a programme to enhance the new RTGS 2 platform, enabling the UK financial sector to innovate while ensuring safe and efficient settlement in central bank money.
Our work connects us closely with many other areas of the Bank. As one of the most outward-facing and fast-paced directorates, we offer a dynamic and impactful environment to work in.
Job Description
An opportunity has arisen to provide dedicated PA support to 3 senior managers and monitoring the PA support mailbox used by other senior managers within the Payments Operations and Payments Delivery division. This position would suit a PA who is looking to broaden their skill base and exposure to external contacts in a busy area. The jobholder will need to be well organised, a good communicator, comfortable liaising at all levels, work flexibly and able to work effectively within the team.
Responsibilities include:
- Provide full PA support to 3 senior managers, ad hoc admin support to their teams and monitoring the PA support mailbox
- Provide diary management support, arrange meetings appropriately to effectively maximise use of time, resolve clashes and use own judgement as to which meetings take priority
- Arrange meetings with internal/external contacts including regular bilateral and team meetings
- Plan and co-ordinate domestic/foreign travel and process expenses
- Cover Head of Payment Delivery Division PA role on a regular basis
The job holder will also be an active and collaborative member of the Payments PA Support Team. The unit is self-covering so the jobholder will be required to help cover absences including the Head of Division (HoD) PAs.
Essential Criteria
- Excellent PA/Secretarial skills with a sound knowledge of all Microsoft Office programmes and Technology platforms, in particular Outlook, Word, MS Teams and OneNote
- Strong organisational, prioritisation and time management skills
- Ability to communicate with people at all levels, whether internal or external
- Maintain and manage confidential data in a professional and secure manner
- Ability to multi-task and work to tight deadlines under pressure, with a high level of attention to detail and accuracy at all times
- Strong team player who is flexible, adaptable and has an ability to work effectively within a team including covering other secretarial roles on the directorate.
- Ability to self-motivate and proactively undertake tasks using own initiative, to make decisions and willing to cover other PA roles during absences.
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Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.
Salary and Benefits Information
We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
Salary is circa £24,500 - £26,280. In addition, we also offer a comprehensive benefits package as detailed below:
- Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
- A discretionary performance award based on a current award pool.
- An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
- 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
- Private medical insurance and income protection.
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National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.
The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.
The Application Process
Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.
The assessment process will comprise of two interview stages.
This role closes on 22 July 2026
Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
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