The Shrewsbury and Telford Hospital NHS Trust
PA to the Deputy Medical Directors and Associate Director
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Personal Assistant to Deputy Medical Directors & Associate Medical Director
Job Overview
To act as Personal Assistant to the Deputy Medical Directors and Associate Medical Director, liaising with various levels of personnel within the Medical Directorate and Executive team, as well as corporately with all Trust employees.
The post holder will be expected to:
- Work accurately under pressure, with the ability to manage and prioritise their own workload
- Provide and receive complex, sensitive, or contentious information, requiring tact, diplomacy, and persuasive skills
Main Duties
- Act as a first point of contact for the Deputy Medical Directors and Associate Medical Director, dealing with staff of all levels inside and outside the Trust
- Diary management, including the resolution of conflicting diary appointments
- Organisation of meetings and all associated administration
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Working for Your Organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team—clinical or non-clinical—plays a vital role in ensuring that:
- Patients, families, and colleagues are treated with dignity, empathy, and respect
- Staff demonstrate compassion through words and actions, including:
- Listening attentively
- Communicating clearly and kindly
- Recognising individual needs, feelings, and circumstances
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Effective communication is central to achieving safe and high-quality healthcare. We value colleagues who:
- Take the time to understand others
- Explain information in a meaningful way
- Respond to concerns with patience and understanding
By joining our team, you commit to upholding these values, ensuring every patient feels:
- Heard
- Respected
- Valued And that compassion is embedded in every interaction, every day.
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