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Starcom

Paid Social Account Manager

London
Posted 1 day ago
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Company Description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

Build brilliant paid social work for one of the world’s most loved brands

If you’re a Paid Social specialist who loves combining data, creativity and platform expertise to make campaigns work harder, this could be a brilliant next step.

At Performics, part of Publicis Media, we help brands drive real performance by bringing together data, technology, operations and talent. As the world’s first Performance Orchestration agency, we’re focused on delivering measurable impact across search, social, display and commerce. [Paid Socia...2025 (11) | Word]

In this role, you’ll join the team working with LEGO — through Publicis’ Power of One model — helping unlock growth for a brand built around creativity, play and culture. The LEGO team supports activity across global and regional markets, giving you the chance to work on campaigns with scale, visibility and plenty of room for fresh thinking.

Responsibilities

What you’ll be doing

As Paid Social Manager, you’ll play a key role in leading client relationships and driving campaign performance across major social platforms including Meta, TikTok, LinkedIn, Pinterest and Reddit. You’ll bring together hands-on activation, smart optimisation, strategic thinking and clear insight to help deliver real business outcomes.

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Day To Day, You’ll Be

  • Owning paid social strategy across audiences, creative best practice, bid strategies and platform planning.
  • Turning performance data into useful insights, recommendations and next steps — not just reporting numbers.
  • Leading testing roadmaps, platform innovation plans and channel growth opportunities.
  • Overseeing smooth campaign delivery, optimisation, budget pacing, performance tracking and reconciliation.
  • Using Publicis tools, third-party platforms, automation and new tech to make paid social activity smarter and more efficient.
  • Building strong relationships with clients and internal teams by managing expectations, spotting risks early and delivering on promises.
  • Supporting and guiding junior team members, helping create an inclusive, collaborative team environment where people can do great work.

What’s in it for you?

This is a great opportunity if you want to move beyond “just activation” and take real ownership of paid social strategy, performance and client relationships.

You’ll Get To

  • Work on LEGO — a globally recognised brand with a strong cultural footprint and a genuinely exciting role in the world of play and entertainment.
  • Be part of a dedicated LEGO team working across multiple markets, giving you exposure to international campaign planning and stakeholder management.
  • Build your strategic muscle by shaping audiences, testing plans, creative recommendations, measurement frameworks and platform innovation.
  • Develop as a people leader by supporting junior team members, sharing best practice and helping raise the quality of work across the team.
  • Work in a business that values curiosity, collaboration, innovation and continuous improvement.
  • Be based in White City, London, with flexible working available.

You’ll also have access to Publicis benefits including Work Your World, Help @ Hand, holiday allowance, flexible working, Summer Fridays, a birthday day off, family-friendly policies and local business discounts.

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Qualifications

About you

You don’t need to tick every box, but you’ll probably enjoy this role if you:

  • Have experience in paid social strategy, activation and team management.
  • Are confident working directly with clients, presenting insights and influencing media decisions.
  • Enjoy getting into the detail — whether that’s performance data, budgets, QA, tracking or campaign set-up.
  • Are curious, proactive and comfortable challenging the status quo when there’s a smarter way to do things.
  • Care about collaboration and team culture, while still pushing for high standards and great work.
  • Can balance analytical thinking with creative problem-solving in a fast-moving paid social environment.

Additional Information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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Skills

Paid Social Strategy
Client Management
Data Analysis
Campaign Optimization
Performance Tracking
Team Leadership
Creative Problem-Solving
Budget Management
Social Media Platforms
Strategic Thinking
Collaboration
Innovation
Testing Roadmaps
Platform Planning
Audience Targeting
Insight Generation

Location

London, England, United Kingdom

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