Next-Link
Palantir Project Admin
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Palantir Platform Administrator
Nextlink is seeking a Palantir Platform Administrator responsible for ensuring the Palantir environment remains reliable, secure, compliant, and cost-effective. This role manages day-to-day platform operations, access control, governance, monitoring, incident resolution, release coordination, and user support while collaborating with internal stakeholders and external vendors to maintain operational excellence.
Key Responsibilities
- Administer and maintain the Palantir platform to ensure high availability, performance, and operational stability.
- Manage user access, roles, permissions, and authentication in accordance with organizational security policies.
- Implement and maintain governance frameworks to ensure compliance with internal standards and regulatory requirements.
- Monitor platform health, performance, and system availability; proactively identify and resolve operational issues.
- Handle incidents, problems, and service requests, performing root cause analysis and implementing preventive measures.
- Coordinate change management activities and software releases to ensure smooth and controlled deployments.
- Provide technical support and guidance to internal users, resolving platform-related issues in a timely manner.
- Collaborate with business stakeholders, IT teams, security teams, and external vendors to support platform operations and continuous improvement.
- Develop and maintain operational documentation, standard operating procedures (SOPs), and knowledge base articles.
- Monitor platform utilization and optimize resource usage to ensure cost-effective operations.
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Requirements
Required Skills & Experience
- Experience in Palantir platform administration and operational support.
- Strong understanding of platform administration, monitoring, and operational best practices.
- Knowledge of identity and access management (IAM), security controls, governance, and compliance frameworks.
- Hands-on experience with Incident, Problem, Change, and Release Management processes (ITIL preferred).
- Experience monitoring platform performance, troubleshooting issues, and conducting root cause analysis.
- Excellent stakeholder management and vendor coordination skills.
- Strong analytical, communication, and problem-solving abilities.
- Ability to work effectively in cross-functional and fast-paced environments.
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Preferred Qualifications
- Experience with enterprise platform operations and administration.
- Familiarity with ITIL processes and service management tools.
- Knowledge of cloud platforms, automation, scripting, or DevOps practices is an added advantage.
- Relevant certifications in IT Service Management, Cloud, or Security are desirable.
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