Change Grow Live
Pan-London Communications Lead
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Communications Lead
Pan London | 12-Month Fixed-Term Contract | 37.5 Hours per Week
Shape the story. Strengthen the impact.
Across London, our services support thousands of people to make positive changes in their lives.
But impact only matters if people can see it, understand it and believe in it.
That is where you come in.
We are looking for a Communications Lead to shape how our London services connect with people, partners, commissioners, and communities. This is the first role of its kind across our London services, giving you the opportunity to build a bold, proactive communications approach across 12 services.
You will not simply respond to communication requests.
You will set the direction.
You will identify opportunities, shape narratives, strengthen reputation, and help ensure our services are visible, trusted, and understood.
A role with influence
Working closely with Directors, senior leaders, operational teams, and our Central Communications Team, you will develop and deliver a pan-London communications strategy that brings together local priorities and a clear, consistent London-wide voice.
You will help services communicate with confidence, anticipate what is needed, and make sure important messages reach the right people at the right time.
From service launches and stakeholder events to case studies, campaigns, and strategic updates, you will turn complex information into clear, engaging content that builds trust and demonstrates impact.
You will also spend time across our London services, finding the stories, ideas, and achievements that deserve to be shared.
What you will be doing
- Create and lead a pan-London communications strategy.
- Act as the central communications partner across 12 services.
- Advise senior leaders on communication opportunities, risks, and priorities.
- Build strong relationships with commissioners, partners, and operational teams.
- Identify and develop stories that demonstrate the impact of our services.
- Lead communications for events, launches, and major service updates.
- Create clear, accessible content for a wide range of audiences.
- Work with our media agency and Central Communications Team to raise the profile of services.
- Ensure communications are consistent with our brand, values, and tone of voice.
- Use insight and data to strengthen future communications activity.
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Why this role matters
This is an opportunity to create something new.
You will help build a stronger, more connected voice for our London services, improve engagement with the people and organisations we work with, and ensure the impact of our teams is recognised across the capital.
Your work will influence reputation, strengthen relationships, and support services to reach more people.
Location
This is a Pan London role. Your base will be one of our London services, with regular travel across Barking and Dagenham, Southwark, Camden, Tower Hamlets, Ealing, Waltham Forest, Barnet, Newham, Bromley, Southall, Lewisham, and Havering.
The ability to travel regularly across London is essential.
Contract
12-month fixed-term contract
Hours
37.5 hours per week*
Please note Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
The person we are looking for
You will be a confident, creative, and highly organised communications professional who knows how to turn strategy into action.
You will bring:
- Experience leading communications across multiple sites, services, or regions.
- A strong track record of developing and delivering communications strategies.
- Excellent written and verbal communication skills.
- The ability to adapt your style for different audiences.
- Confidence working with senior leaders and influencing decision-making.
- Strong planning skills and the ability to manage competing priorities.
- Sound judgement and the ability to work at pace.
- A collaborative approach and the confidence to work independently.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience within health, social care, the charity sector, or public services would be valuable, as would experience using digital platforms, emerging communication tools, or AI.
Why join Change Grow Live?
At Change Grow Live, we believe great work starts with people who care.
You will join an organisation that values fresh thinking, collaboration, and the confidence to challenge existing approaches.
Your ideas will be welcomed.
Your expertise will be trusted.
Your work will be visible.
In return, we will support your wellbeing, your development, and your future.
What we offer
- 25 days annual leave plus Bank Holidays, increasing to 30 days with service.
- A paid Wellness Hour each week.
- Access to our Wellness Hub and Employee Assistance Programme.
- Contributory pension scheme.
- Learning and development opportunities.
- Career development within a national organisation.
- Employee discounts and benefits.
- Refer-a-Friend Scheme.
Direct applications only
We will not be engaging agencies for this vacancy.
Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions for this role.
We reserve the right to close this vacancy early if we receive a high number of applications, so early application is encouraged.
Please note The interview date is to be confirmed. Interviews will take place in person at our King’s Cross office.
CGL points 34 to 38 (£39,129.53 - £43,128.79)
N/A - Outside London Weighting Area
19/7/2026
Minesh Patel | Minesh.Patel@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
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