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Paralegal – Human Rights Data Breach Team
Overall Purpose
To provide a reliable and efficient support service primarily to a Partner and Associate Solicitor supervising fee-earners within the Human Rights Data Breach team, assisting with general administration of caseloads. This role will entail undertaking a wide variety of paralegal and administrative tasks, including ad-hoc duties as required.
Main Duties and Responsibilities
The role involves:
- Drafting documents and correspondence and liaising with clients, Counsel, experts, and other solicitors.
- Preparing LAA (Legal Aid Agency) funding applications.
- Requesting and reviewing evidence.
- Conducting legal research.
- Providing administrative support, including efficient case billing.
- Maintaining and updating databases of group data breach claims, manipulating data as required.
Key-specific responsibilities:
File & Case Management
- Thorough and accurate note-taking at meetings and preparation of file notes.
- Preparing court and other documents for senior fee-earner approval.
- Organising and preparing court bundles, including electronic PDF bundles.
- Attending court on applications, trials, etc. when requested.
- Supporting regulatory compliance.
Telephone Handling
- Dealing with client and external calls efficiently, courteously, and professionally.
- Managing high volumes of group claims-related queries with clear, accurate responses.
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Client Relations
- Effective and empathetic communication, Befriending and supporting vulnerable clients.
- Ensuring cheques and bank transfers are processed accurately and in compliance with office procedures.
- Digitising documents and maintaining up-to-date file and administrative procedures.
Information Technology
- Utilising MS Excel with advanced functions (e.g., XLOOKUP, VLOOKUP, conditional formatting).
- Analysing datasets and delivering efficient, accurate administrative support.
- Maintaining proficiency in MS Word, Case Management Systems, and Outlook.
Training & Dependability
- Attending in-house seminars, research, and relevant courses to enhance skills.
- Completing IT and administrative training as required.
- Assisting supervisored fee-earners to ensure urgent tasks are managed efficiently.
Person Specification
Essential
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Genuine interest and passion in working for a leading claimant law firm, particularly in access to justice.
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Passion for human rights, privacy, and data breach law.
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Relevant legal qualifications (e.g., LLB, GDL, LPC, or equivalent).
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Demonstrated experience in:
- Drafting legal documents, client correspondence, and managing records (with exceptional attention to detail).
- Conducting legal and evidential research.
- interviewing clients and taking witness statements.
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Proven ability to build trust with vulnerable and marginalised clients in a sensitive manner.
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IT proficiency (MS Word, Excel, Case Management Systems, Outlook).
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Strong interpersonal skills to communicate clearly with clients, third parties, and diverse stakeholders.
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Ability to organise workload, meet deadlines, and maintain professionalism under pressure.
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Self-sufficiency in administration and IT with teamwork initiatives.
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Desirable
- Experience in litigation workflow (first instruction to settlement/trial).
- Past involvement in group actions or public law disputes.
- Legal aid experience.
About Leigh Day
We are a top 100 claimant-focused law firm, committed to ensuing fair access to justice. Our legal practice covers medical negligence, human rights abuses, work discrimination, defective products, and more.
Benefits
Leigh Day provides a numerous benefits package, including:
- Hybrid working (2-3 days remote weekly).
- 29 days annual leave (excluding public holidays).
- Enhanced pension contributions.
- Life assurance (4x salary).
- Healthcare cash plan.
- Cycle-to-work scheme.
- Discounted gym membership.
- Electric car scheme.
- Enhanced maternity and paternity pay.
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