Slater and Gordon Lawyers (UK)
Paralegal
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Paralegal Role in Clinical Negligence Team
We are currently recruiting for a Paralegal to join our award-winning Clinical Negligence team in Manchester.
Role Description
This is a phone-based position, and entails taking instructions on the phone from new potential clients regarding their clinical negligence claims.
- You will be confident and professional on the phone
- Control the call, offer the customer support as well as be empathetic
- Gather the necessary information and ensure accurate documentation
- Maintain a positive and helpful attitude ensuring customer satisfaction
- Provide guidance and handle sensitive information regarding customer’s claims
Required Skills and Experience
- Experience/interest within a variety of matters in Clinical Negligence, such as obstetrics, orthopaedics, brain and spinal injury, along with misdiagnosis
- Basic understanding of the framework of clinical negligence law
- Passion for this area of law
- Excellent communication skills and strong attention to detail
Qualifications
- A graduate or GDL background is required
Working Hours
- Alternating shifts – 8am – 4pm/10am – 6pm
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About Us
Slater and Gordon is a leading consumer law firm. Our mission is to give people easier access to world-class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.
Core Values
- Client service is at the heart of Slater and Gordon
- We are inclusive, celebrating multiple approaches and points of view
- Diversity drives innovation
- Our culture motivates our employees to give their full selves to the job and invest in the company’s future
Our Values
- We do what we say we will
- We don’t wait we create
- We own it, we sort it
- We respect and encourage each other
- We make time to live
Benefits
- Hybrid working – 2 days per week working in the office
- 35 hours per week – Monday to Friday
- 25 days holiday allowance plus bank holidays
- Buy and sell annual leave up to 5 days
- Employee Referral scheme
- Group Incentive Plan (Annual Bonus Scheme)
- Aviva Digicare+ Workplace App
- Employee Assistance Programme
- Group Income Protection
- Health and Wellbeing Programmes and apps
- Life Assurance cover
- Workplace pension
- Benefits Hub
- Dental Insurance
- Christmas and Summer socials
- Free legal help and discounted lawyer led legal services
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Some of the benefits listed above are subject to passing probation or are length of service related. Benefits may be adjusted/removed from time to time.
Your Professional Development
We will support and encourage you with developing your career with an award-winning law firm. We run courses across our offices and are continuously monitoring and updating the learning and development offering based on what you tell us. We can support you with your continuous professional development by providing funding for professional qualifications, attending external training courses, and providing you with a range of internal learning resources.
Contact
For further information, please contact laura.emerton@slatergordon.uk
Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
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