Irwin Mitchell
Paralegal - Military AFCS (6283)
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Paralegal - Military AFCS (6283)
Paralegal – Armed Forces Compensation Scheme (AFCS) Team
About Irwin Mitchell
We’re a national law firm with a local reach. Our legal experts provide personalised solutions, tackling both personal and business challenges through a people-first approach.
Working here, you’ll join an inclusive, supportive team dedicated to making a real difference—helping individuals and businesses navigate life’s challenges while maintaining a friendly, collaborative culture.
We prioritise flexibility, offering ways to work in a sustainable manner for you, our clients, business needs, and regulators.
For more details, speak to our Recruitment and Onboarding team.
About the Role
We are seeking a Paralegal to join our Armed Forces Compensation Scheme (AFCS) Team, part of our wide-ranging military legal support at Irwin Mitchell.
This specialised role sits in a high-profile Personal Injury area, where serious injuries and illnesses can demand compensation claims, rehabilitation, and life-changing support. Unlike other firms, we don’t just focus on compensation—we ensure our clients’ rehabilitation needs are met, offering a unique, holistic approach.
As a Paralegal, you’ll:
- Support qualified Case Handlers in delivering exceptional client experiences
- Progress cases efficiently by handling queries, organising meetings, and ensuring information is pursued (medical reports, case documentation, etc.)
- Demonstrate empathy, professionalism, and sensitivity in interactions with clients, servicemen/women, families, and healthcare providers
- Work independently and collaboratively, meeting personal targets while adhering to department procedures
- Contribute to business development (e.g. attending events, speaking engagements, occasionally travelling)
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Location options:
- Manchester 2 days/week in office
- Gatwick 2 days/week in office
This role offers an opportunity to develop expertise in a high-growth legal sector and build a respected career.
About the Armed Forces Compensation Scheme (AFCS) Team
Our specialist team works with:
- Injured and ill personnel
- Veterans and their families
We help ensure their voices are heard and their rehabilitation journey is supported completely.
Key Responsibilities
- Supporting case handlers to meet confidential targets and maintain high standards in client care
- Liaising with clients, medical professionals, witnesses, and external parties via phone, email, and in person
- Ensuring timely escalation of complex cases and queries
- Documenting case progress, maintaining smooth workflows, and driving efficiency
- Occasionally supporting business development (events, networking)
- Committing to a hybrid model (2 office days/week, flexible towards other working patterns subject to business needs)
Key Person Specification
We’re looking for a self-starter with: ✔ A law degree or equivalent legal qualification (e.g. GDL or equivalent) ✔ Self-motivation and the ability to work under minimal supervision ✔ Empathy and compassion to support vulnerable clients through difficult circumstances ✔ Strong communication skills (oral and written) and attentive interactions ✔ Excellent organisational abilities and attention to detail ✔ Approachable, enthusiastic, and proactive demeanour ✔ Experience (preferred) or willingness to engage with military personnel and veterans ✔ Comfortable in a fast-paced environment, multitasking, and meeting deadlines
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The Irwin Mitchell Difference – Why Join Us?
Flexible Working & Support
- 25 days holiday annually + bank holidays (option to buy up to 35 extra hours)
- Flexible pension schemes with generous terms
- Volunteering days: 2 days paid leave per year to contribute to causes you care about
- Employee benefits:
- Westfield Health membership (reduced-cost medical services)
- Aviva Digital GP access
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Well-being & Inclusion
- Ranked Best Workplaces for Wellbeing (2024) by Great Places to Work® UK
- Flexible by Choice program: Tailored hybrid working to individual needs (subject to team/client demands)
- A rich suite of wellbeing initiatives, supporting:
- Mental health initiatives
- Flexible schedules
- Manager co-sign schemes
- Diversity & inclusion networks, ensuring all colleagues thrive in a supportive environment
Our Purpose: Responsible Business Impact
Irwin Mitchell is committed to Social Responsibility through four pillars:
- Our People: Diverse, inclusive workplace
- Our Community: Community investment & pro bono work
- Our Environment: Climate action
- Our Pro Bono: Free legal support for charities and good causes
Application Process
All successful candidates must complete the Irwin Mitchell Group’s employment screening process, which includes:
- Right-to-work check
- Criminal record disclosure
- Financial history declaration (with a third-party screening partner)
This process adheres to Data Protection laws and appropriately safeguards our clients, colleagues, and partners.
Irwin Mitchell is an equal opportunities employer, valuing all candidates and striving to create an inclusive workplace.
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Next Steps: Interested? Apply today to join our AFCS team and make a meaningful impact—connect with our Recruitment & Onboarding team for more details.
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