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Paralegal - Investigations
Elevate is recruiting a Paralegal to support employment litigation and investigations. As an Elevate Paralegal - Investigations, you will use your excellent attention to detail and prior experiences to implement investigations services for our clients. You will provide operational support for our customers, including managing intake and triage of reports, and collecting data, while maintaining compliance with the client investigation handling guidelines under tight deadlines. For this role, you will work with the customer's technology and follow detailed playbooks and processes to interface within the specific workstream assigned.
Responsibilities
- Handle high volume investigation by managing intake and triage and collecting critical data through various customer systems.
- Review investigation requests/reports and allocate them to the appropriate ongoing process.
- Follow processes and playbooks.
- Interface with broader team.
- Interface with customer systems and custodians to ensure compliance with orders and gather discovery responses.
- Assist with reporting, gathering metrics, and process improvement.
- Assist on other matters as time allows.
Skills for Success
- Strong interpersonal, oral, and written communication skills - able to professionally interface with internal and external stakeholders.
- Team player - able to jump in as needed to assist other team members.
- Ability to handle a high-volume of matters.
- Extremely organised and capable of managing multiple projects under tight deadlines.
- Detail oriented and analytical, always looking for ways to improve the process or challenge the status quo.
- Excited to learn, grow, and not afraid to take on new responsibilities.
- Able to be self-directed and work independently to meet and exceed goals.
- Become proficient on the customer's technology and platforms/applications.
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Experience
- Minimum 2 years’ experience in investigations, employment litigation, or other related area of support.
- Minimum 2 years’ experience using technology in an area that is highly process-driven.
Technical Skills
- Excellent MS Office skills - capable of preparing PowerPoint, Word, and Excel files without support.
- Adobe Acrobat.
- Able to work with remote team members using technology (video calls, emails/teams chats).
- Comfortable with learning new software products, as necessary.
Qualifications
- Law Degree.
Company Information
Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.
Our most recent achievements and distinctions include:
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- Certified as one of the UK’s Best Workplaces® for Development 2025 by Great Place to Work®.
- Certified as a Great Place to Work® 2025 in the US, UK, India, and Philippines.
- For the tenth consecutive year, in 2025, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Provider in Asia-Pacific.
- Newsweek named Elevate one of ‘America’s Greatest Workplaces in Professional Services’ for 2025 and previously awarded it the highest rating in the ‘America’s Greatest Workplaces for Diversity’ and ‘America’s Greatest Workplaces for 2024’ lists.
- For the fourth year in a row, Elevate’s integrated law firm is designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms.
- Elevate named a top ALSP in Asia by Thomson Reuters’ Asian Legal Business in 2024.
- Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016.
- Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
Learn more at: https://elevate.law See more jobs at: https://elevate.law/careers/ Follow us on social media: https://www.linkedin.com/company/elevate-services
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