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Part Time Branch Assistant
Part Time Customer Service & Sales Associate – Wholesale/Retail
About the Role
- We are looking for someone with a real can-do attitude, passionate about delivering excellent customer service, and eager to go the extra mile for our customers.
- You’ll work as part of a dynamic, fast-paced team in a no-two-days-the-same environment.
- We’re a 5/7-day operation (opening times vary—visit our website for details).
- We only recruit individuals aged 17+.
Key Responsibilities
- Keep shelves stocked to ensure customers find what they need promptly.
- Provide speedy service at the till—helping customers with efficiency.
- Handle deliveries with accuracy and care.
- Rapidly assist customers so they can return to their business operations as swiftly as possible—whether in-store, self-service, or delivery.
- Represent our brand with friendliness and professionalism (proper presentation and punctuality).
Ideal Candidate Requirements
- Experience in Wholesale or Retail venues is ideal.
- Must exude a can-do attitude—problem-solving, adaptable, proactive.
- Customer passion: You approach every interaction with friendliness, patience and reliability.
- Commitment to readiness: Always on time, well-presented, and reliable.
Why Work With Us?
At Booker, excellent service is supported by a strong benefits package:
Ambassador Discounts & Everyday Savings
- 10% off purchases at Booker locations, including extra double-discount events 3x/year.
- After 3 months of service: A Tesco colleague discount card offering:
- 10% → 15% off most Tesco purchases (13x/year, after every bi-weekly payday).
- 10% off Tesco Café, 20% off food & drink.
- 10% off pay monthly & SIM-only mobile deals with Tesco Mobile.
- Exclusive insurance discounts (up to 30% off car insurance / pet / home insurance through Tesco Bank—subject to terms).
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Health & Wellbeing
- Free eye test if you spend £50 or more.
- Book sales on spectacles/lenses are 30% off for eligible spend.
- Complete health checks at Tesco Pharmacy are 50% off.
Driving & Logistics
- Discounted rates for RAC breakdown cover.
Rewarding Financial Plans
- After 3 months: Eligible for our annual Save As You Earn share scheme (Tesco shares at a future discount).
- Retirement savings (pension): Contribute up to 5%—Booker matches your contribution.
- Life assurance: Death-in-service cover of up to three times your annual pay.
Wellbeing Support
- 24/7 confidential Employee Assistance Programme.
- Access to a Virtual GP for you and your family.
Flexible Working
We welcome conversations about customised flexibility across different life stages (e.g., parental leave, care obligations) and encourage discussions during application.
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About Booker
We are the UK’s leading food & drink wholesaler, powering over 190 cash-and-carry branches and 22 distribution/logistics sites across the country. We’re proud to support independent retailers, caterers, and small businesses up and down the UK.
Culture & Commitment
- Diversity, Equity & Inclusion (DE&I) is core—whichever walk of life you’re from, you belong here.
- Disability Confident Committed Leader: Inclusive recruitment process—contact recruitment@bookergroup.com for accessibility support.
- A flexible approach: Whether you need time adjustments to refuel a career, navigate family changes, or any life transition—discuss your needs openly.
Important Notes
- Age restriction for certain shift/duty requirements: Applicants working before 6:15 am / after 9:45 pm or in roles like warehouse, alcoholic beverage handling, or driving must be aged 18+.
- High volume roles: Recruitment may close early—interviews only offer feedback to shortlisted candidates.
- Note on affiliation: While part of Tesco plc, Booker operates independently, offering different benefits. Tesco ambassadors retain their own benefits.
For full details, visit bookergroupjobs.co.uk.
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