Together
Part Time Front of House Coordinator
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Company Description
We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.
We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.
Benefits of working at Together
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Free access to company holiday homes
- Buy & sell holidays
- Discretionary annual bonus plus an additional Shared Reward Bonus
- Matched pension contribution
- Health cash plan plus Private medical insurance
- Life assurance and Critical illness cover
- Travel season ticket loans and Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
Job Description
As a Front of House Coordinator you will provide a proactive, professional, welcoming and efficient front of house service to welcome our colleagues and visitors offering the highest levels of service at all times. You will assist the wider Facilities team by carrying out a variety of administrative and management support tasks to ensure that confidential and essential key tasks are completed for both internal management and colleagues.
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As a Front of House Coordinator you will:
- Provide a professional welcome to all visitors, clients and staff
- Ensure all day to day operational activities are managed effectively and are in accordance with set policies and procedures
- Take responsibility for monitoring the security of the building to maintain the safety of our building, colleagues, visitors and contractors. This will include locking and securing the building at the end of the day
- Ensure visitor check-in and security procedures are followed
- Maintain a polished, smart and professional Front of House Service at all times
- Assist in the planning and management of the Front of House area providing training and coaching as required
- Provide product reports and information as required to support the wider facilities team
- Record and Manage first aid incidents
- Provide support to the facilities management team during emergency situations if/when they arise
- Manage our visitor management process and provide reporting when required
- Manage the main switchboard and answer and deliver all calls professionally
- Uphold company values and demonstrate discretion and professionalism at all times
This is a part time role where the hours are Monday and Tuesday 08:30 - 17:00 and Wednesday 08:30 till 12:45. Ideally we would need a little flexibility when there are staff absences.
Qualifications
Essential:
- Extensive Front of House experience with the ability to identify process improvements
- Strong interpersonal and communication skills
- Competent user of MS office suite and experience of working with in house systems
- Excellent organisation skills, attention to detail and ability to multi task
- GCSEs or Equivalent
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Desirable:
- First Aid trained with current certificate
- Experience of Facilities Management
- Fire Marshall training
- Events experience
Additional Information
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Click here for more information on our Recruitment Process
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
#TMHP
Working Hours: Shifts
Department: Facilities
Office or Field Based: Office Based (Cheadle, SK8 3GW)
Contract type: Permanent
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