Sheraton Hotels & Resorts
Part Time One Square Host
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Part Time Host – One Square Restaurant
Location: 1 Festival Square, Edinburgh, EH3 9SR | Schedule: Part Time (20 hours over 2 days, mostly weekends)
Position: Non-Management | Job Number: 26080175 | Category: Food & Beverage & Culinary
The Sheraton Grand Hotel & Spa, Edinburgh, a five-star facility serving as one of Scotland’s premier 269-bedroom hotels, invites applications for a Part-Time Host to join the One Square, Food & Beverage Team.
About the Role
The Sheraton Grand Hotel & Spa is a landmark in Edinburgh’s bustling financial and tourist hub, celebrated for its award-winning One Square Restaurant, state-of-the-art banqueting facilities (capable of hosting up to 500 attendees), and the One Spa™—one of Europe’s premier urban spas.
In this role, you’ll act as the first and last impression ambassador, ensuring a seamless, warm, and professional guest experience. You’ll be responsible for efficiently managing reservations, seating arrangements, and service logistics while upholding Sheraton’s world-class hospitality standards.
Key Responsibilities
- Guest Welcome & Service
- Greet guests cheerfully upon arrival, determine party size, and relay them to their reserved seats.
- Update contracts and seating plans with accurate guest info while ensuring current/clean menus are provided.
- Navigate and assist diners through dining rooms, adjusting tables/chairs and seating layouts as needed, including group-specific arrangements.
- Ensure complete place settings (naked-free napkins, clean silverware, valid side dishes) for all guests.
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Dynamic Environment Management
- Monitor availability closely, manage reservations for optimal seating, service delivery, and safety protocols.
- Refurbish circulation × 10 tables and menus to maintain cleanliness within acceptance standards.
- Provide barista-coffee service in the hotel lounge for a more tailored guest experience.
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Daily Operations & Hygiene
- Commit to clean-as-you-go procedures, maintaining a immaculate work environment.
- Actively support rapid turnover between shifts, ensuring efficiency at all times.
Requirements & Qualifications
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Personality & Professionalism
- Natural confidence, outgoing demeanour, and passion for exceptional guest service.
- A go-getter approach to challenges, with adaptability and agility in high-volume scenarios.
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Language & Technical Skills
- Fluent English—both written and spoken, including strong phone communication.
- Proven ability using OpenTable, Microsoft Outlook, and advanced computer applications.
- Preferred but not mandatory:
- Prior Food & Beverage (F&B) serving/bistro experience
- Barista training and knowledge
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Availability & Mindset
- Part-time with weekends foci (flexibility required for early/layer duties).
- Willing to maintain a positive demeanor amidst operational demands.
Benefits & Why Us
When you join Marriott International, you gain access to a global network with boundless opportunities for growth and experience:
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- Competitive package including free meals when on shift.
- 28 days’ annual leave, expandable to 33 days during tenures above a year.
- Next-level hospitality exclusives:
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- Discounts on hotel stays for employees/families (worldwide).
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- 50% off all on-site F&B outlets and 20% off Marriott-branded venues.
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- 50% gym membership and £50ђа spa discounts.
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- Complimentary shopping discounts via Marriott Benefit Hub.
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- £500 bonus per successful referral.
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- A 24/7 mental health support plan for sustained well-being.
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- Opportunity to transfer globally and engage in Sheraton’s charitable/community projects.
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Equality, Diversity & Inclusion
Marriott is a Valued Place to Work: We champion a culture rooted in equality, non-discrimination, and inclusivity. Our framework ensures accommodations for disabilities, veteran statuses, and all legislated protected classifications.
Culture & Mission
At Sheraton Global, we’ve been fostering connection since 1937. Every associate contributes to a sense of belonging, creating enriching guest experiences wherever we gather.
If you love a challenge, thrive in fast-paced environments, and share our vision—The World’s Gathering Place—then us, today. Take the next step toward a career that not just sees you achieve your potential… brings it to life.
Apply now to join the one-stop destination for hospitality excellence.
Terms subject to contract. Full details available during interview.
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