DigiTech Resourcing
Partner Account Manager
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Partner Account Manager – Cyber Services (MSP/MSSP Channel)
UK remote
£65,000 - £75,000 + Comms
We’re hiring on behalf of a client that delivers cyber solutions to MSPs and MSSPs. The Partner Account Manager will focus on developing a select group of partners and helping them grow recurring revenue through stronger sales activity, better product adoption, and consistent commercial engagement.
The role centres on accelerating growth within a curated set of partners, some managed directly, others transacting through distribution. The aim is to help these partners build confidence in the cyber portfolio, generate pipeline, and turn opportunities into repeatable revenue.
Key Responsibilities
- Partner development: Build relationships with MSP/MSSP partners, understand how they operate, and support them in shaping effective service offerings.
- Pipeline support: Help partners identify opportunities, maintain momentum through the sales cycle, and address stalled deals early.
- Product adoption: Encourage broader use of core and complementary cyber products, including upsell and cross-sell motions.
- Regular cadence: Run structured check-ins covering pipeline, renewals, planning, and enablement.
- Cross-functional coordination: Work with internal teams across sales, customer success, solutions, and operations to keep partners moving forward.
- CRM discipline: Maintain accurate forecasting, activity tracking, and opportunity updates.
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What Good Looks Like
- Partners consistently generating and progressing opportunities.
- Stronger adoption of key products across partner customer bases.
- Clear visibility of pipeline, risks, and next steps.
- Partners becoming more commercially confident and operationally mature.
- Noticeably faster growth in partners receiving dedicated support.
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Experience & Skills
- Background in channel or partner management, ideally within MSP/MSSP or indirect sales environments.
- Experience within Cyber Security is essential
- Strong commercial focus with the ability to drive revenue outcomes.
- Confident managing a partner portfolio and prioritising effectively.
- Comfortable leading commercial conversations and partner enablement.
- Solid pipeline management and CRM hygiene.
- Understanding of MSP and reseller business models.
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