Dotdigital
Partner Manager (UK)
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About Us
The Company
Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.
The Product
Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role
Partnerships are integral to our continued success as the leading customer engagement platform for marketers. This is a multifaceted role requiring a multitude of skillsets from sales and business development to account management, marketing, and project management.
The Partner Manager will work with our marketing agency, system integrator, and consultant partners helping them understand the value of a partnership with us for both their business and their clients. The ability to understand a partner's business goals and to articulate how a partnership with Dotdigital can support those is key to success in this role.
In addition to owning and managing your portfolio of agency services partners, you will also be expected to support our strategic partnerships with Adobe, Shopify, Big Commerce & Microsoft.
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Your Day-To-Day Activities
- Relationship Management
- Establish long-term, close, and mutually beneficial relationships with your portfolio of Services Partners.
- Partner Recruitment and Onboarding
- Research, evaluate, recruit, and onboard new partners into the Services Partner Program.
- Revenue Generation
- Achieve revenue targets through building and managing a pipeline of partner-referred opportunities alongside the sales team.
- Partner Education and Support
- Educate partners on Dotdigital’s offering and conduct regular learning sessions with relevant teams in partner organizations.
- Take ownership of your partner portfolio across all processes and systems.
- Business Process Support
- Support business processes with all departments to support the success of the Services Partner Program.
- Ensure CRM is up-to-date and reflects reality for opportunities, partner statuses, and stakeholders.
- Support internal teams with advice on which Services Partners can be recommended for client queries.
- Commercial Activities
- Create new business opportunities (SRLs) through the Services Partner ecosystem.
- Support active opportunities through partner influencing where appropriate and applicable.
- Marketing Activities
- Establish opportunities for joint lead-gen, content, and brand awareness creation through partners (e.g., webinars, roundtable events, case studies, white papers) for the marketing team to pursue and execute.
- General Activities
- 25% travel as required to develop partner relationships.
- Attending industry events as required.
About You
We are looking for candidates with a minimum of 4 years’ experience in partnerships, business development, or sales with a SaaS sales background (e.g., marketing technology, ecommerce platforms, system integrators, etc.). This role must reside in the UK but can be remote, in-office, or hybrid.
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Interview Process
- 15-minute Screening Call with Team Talent
- 45-minute interview with Head of Partnerships, EMEA
- 30-minute interview with Global VP, Partnerships
- 45-minute interview with Partnerships Manager and Sales Manager
- 1.5-hour presentation with Head of Partnerships, EMEA & Global VP, Partnerships
Some of Our Global Benefits
- Commission & bonus opportunities
- Annual leave that increases with service + option to buy more
- Additional paid wellbeing days + annual wellbeing reward
- Christmas office shutdown (extra time off)
- Enhanced parental leave & family support policies
- Employee recognition & reward schemes
- Referral bonuses & long-service rewards
Authenticity in Our Hiring Process
At Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews.
We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight.
DEI Commitment
As an equal opportunities employer, we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application, please don't hesitate to contact us and advise us how we can best support you.
Legal Statement
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as an unsolicited approach under the applicable data protection law.
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