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Partner Success Manager
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Partner Success Manager
Partner Success Manager – Microsoft Ecosystem
Remote-Based Role (Hampshire)
Microsoft ecosystem technologists and builders who thrive on strategic partnerships, listen up.
About the Role
Are you passionate about business growth through Microsoft technologies? Do you enjoy building long-term relationships with partners while driving adoption of Dynamics 365, Power Platform, Cloud technologies, and AI? This consultative and commercially focused opportunity is for you: you’ll act as a trusted advisor to Microsoft partners, helping them maximise value, overcome challenges, and transform their businesses.
As Partner Success Manager, you’ll collaborate closely with partners—ranging from industry startups to Enterprise-level organisations—to create tailored strategic growth plans, accelerate adoption, and foster thriving commercial relationships.
Key Responsibilities
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Strategic Account Support
- Manage a portfolio of Microsoft partners, customising engagement based on their maturity and growth goals.
- Develop data-driven account plans with measurable outcomes.
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Partnership Growth & Commercial Guidance
- Build and sustain trusted relationships with business leaders, directors, and decision-makers.
- Advise on business growth, operational efficiencies, and market opportunities within the Microsoft ecosystem.
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AI & Cloud Technology Adoption
- Support partners in AI strategy, including Microsoft Copilot and AI-enabled business transformation.
- Drive adoption of Dynamics 365, Power Platform, and cloud-based solutions.
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Revenue & Programme Success
- Identify new revenue streams in licensing, managed services, professional sales, and partner programmatic benefits.
- Forecast and align partners with value-added services (e.g., AI, CRM optimisation, ERP consulting).
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Strategic Workshops & Collaboration
- Facilitate business reviews, workshops, and strategic-focused sessions.
- Partner with internal teams (technical, commercial) to ensure seamless support for partners.
- Represent partners internally while maintaining superior customer experience.
About You
This is ideal for commercially astute, relationship-driven professionals eager to help partners succeed.
Essential Requirements
- 5+ years of experience in Partner Management, Account Management, Business Development, Consulting, or related customer-facing roles.
- Deep knowledge of the Microsoft ecosystem, with expertise in:
- Microsoft Business Applications (Dynamics 365, Power Platform, Business Central, ERP, or CRM).
- Microsoft licensing & cloud technologies (e.g., Azure, Dynamics 365/C customer insights).
- Track record of developing strategic account plans and driving execution.
- Strong commercial and interpersonal skills—ability to influence senior stakeholders and facilitate funding/conlict resolution.
- Technical & presentation finesse: Design, create, deliver, and facilitate workshops, townhalls, and account reviews.
- Proven ability to analyse business performance and turn insights into practical, value-driven strategies.
- Emerging tech awareness: Understanding of Microsoft AI technologies (e.g., Copilot, LLMs) and AI business value.
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Nice-to-Haves
- Experience with Microsoft partnered programs and incentive structures.
- Hands-on experience with financial forecasting in B2B partnerships.
What’s On Offer
- Impactful Remote Role: With hybrid options and regular team engagements (Hampshire HQ).
- Cutting-Edge Technology: Work at the forefront of Dynamics 365, Power Platform, and AI innovation.
- Career & Growth: Clear pathway for career development, mentorship, and expanded corporate exposure.
- Competitive Package: Generous salary & benefits, tied to your growth and success.
- Collaborative Team Culture: Join a proactive, experienced network of Microsoft advocates.
- Meaningful Influence: Real opportunity to shape partnerships, financial strategy, and digital transformation.
Apply Now!
If you’re motivated by career advancement in Microsoft technology, a passion for partnerships and growth, and a knack for strategic problem-solving, we want to hear from you.
Next Steps: Kick off a confidential consultation to discuss how your expertise aligns with our mission to drive partner success.
Are you ready to revolutionise businesses through trust, technology, and revenue? Apply today!
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