Huntress
Partner Success Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Partner Success Manager
Reports to: Vice President, Partner and Customer Account Management Location: Remote (UK-based) Compensation: £47,600 base + up to £59,500 OTE, including equity
About the Role
Huntress is scaling its post-sale Partner Success function and is hiring its first Partner Success Manager. In this high-impact, high-visibility role, you’ll expand our partner relationships, drive adoption, reduce churn, and ensure partners succeed with cybersecurity solutions via the Huntress platform.
Your success will be measured by partner satisfaction, retention, and expansion, working cross-functionally with sales and marketing to design winning strategies. This is a critical role in strategic growth and partner empowerment.
Responsibilities
- Manage a large portfolio of partners (several hundred) to grow revenue, reduce churn, and foster long-term loyalty.
- Act as a trusted advisor—collaborate with partners to deliver bespoke solutions that boost customer satisfaction and partner adoption.
- Build deep, multi-contact relationships within assigned partner organisations.
- Work cross-functionally to develop engagement strategies, training initiatives, and go-to-market tactics tailored to partners’ needs.
- Measure and report on partner health metrics, driving continuous improvement in retention, expansion, and satisfaction.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Prerequisites & Requirements
- 2+ years of experience in a partner-facing role, preferably in sales, customer success, or channel partnerships.
- Knowledge of the MSP (Managed Service Provider) sector, with a preference for cybersecurity exposure.
- Proficiency in Salesforce or a similar CRM platform.
- Exceptional written and verbal communication — ability to engage stakeholders professionally.
- Strong organisational skills, adaptable to a fast-paced, hyper-growth environment.
- Proven ability to manage multiple priorities, balance a large stakeholder base, and deliver measurable results.
- Bias towards action: self-driven, results-focused, with a track record of executing complex initiatives.
Why Join Huntress?
✅ 100% remote work since 2015. ✅ £398 home office setup reimbursement for new starters. ✅ Generous leave policy. ✅ Monthly digital stipend (£92). ✅ 1-2 paid US trips annually for company events. ✅ Pension contributions. ✅ Unlimited access to BetterUp for coaching/career growth. ✅ DEDICATION TO DIVERSITY & INCLUSION—everyone belongs at Huntress. ✅ Zero tolerance for bad actors: only proMSOPs and cybersecurity advocates need apply.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
⚠️ Equality Statement We are committed to an equal, inclusive workplace. No discrimination?
Accommodations Notice
If you require assistance (e.g., accessibility accommodations) during the application or interview process, please email accommodations@huntresslabs.com. Non-accommodation queries will not receive a response.
AI in Recruitment
Huntress uses AI tools (e.g., resume screening, skills matching) in early-stage recruitment. These are supplemental only—final decisions are made by humans. For more details, visit our Candidate Privacy Notice.
🚀 Ready to move the cybersecurity needle? Apply here.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location