Luminos Insight Ltd
Partnership Executive
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Our Client:
Our Client, IDR Law, is the UK's only law firm specialising exclusively in contentious probate; and they're growing fast. With offices in Harrogate, Manchester and London, they are expanding their Partnerships team to strengthen and support our network of over 2,000 professional referrers.
They're looking for a Partnerships Executive to join the team, reporting to the Head of Partnerships. This is a hands-on, varied support role, not a senior strategic or corporate account management position. You'll play an important part in the day-to-day work of building and maintaining referrer relationships, keeping things organised, and supporting the wider team to focus on higher-level strategy and growth.
What you'll be doing:
- Building and maintaining relationships with a portfolio of professional referrers; solicitors, will writers, estate planners, financial advisers and more
- Following up new enquiries and onboarding new members to the referrer network
- Keeping in regular contact with existing referrers, and re-engaging dormant ones
- Coordinating onboarding, training sessions and webinars for referrers
- Maintaining accurate records in HubSpot and supporting reporting on referrer engagement and activity
- Preparing meeting packs, briefing notes and supporting day-to-day Partnerships activity
- Working closely with Marketing on referrer campaigns and communications
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What we're looking for:
- Experience in relationship management, account management, business development or customer success; this is a relationship-led role, not a hard-sales one
- Confident and comfortable speaking to professional contacts by phone, email and in meetings, in a thoughtful and appropriate way
- Strong organisational skills and the ability to manage a busy, varied workload
- Comfortable using CRM systems; HubSpot experience is a bonus but can be taught
- Proactive and keen to improve processes and ways of working
- Enjoys variety; switching between admin, coordination and external communication day to day
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Why IDR Law:
- A newly created role with genuine scope to grow into
- FamilyFlex working model; remote-friendly, with regular in-person time in Harrogate or Leeds
- Some travel to industry events (including occasionally London) as we grow our referrer network
- A collaborative, autonomous team that values a sense of humour as much as a sharp skill set
Sound like you? Apply now or get in touch to find out more.
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