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Partnership Management Lead
About Us
We’re Littlepay – a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, Australia, and beyond. Our payments platform empowers customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion yearly across 19 countries, we’re committed to making payments smoother and more accessible worldwide.
About The Role
Littlepay is scaling through partnerships, building a global partnerships function essential to our go-to-market strategy across the UK, Europe, LATAM, North America, Australia, and New Zealand. As we enter a new growth phase, we’re evolving our partner ecosystem into a strategic, high-impact force, where partners become integral extensions of our business.
As the first dedicated Global Partnerships Manager, you will revolutionise how partnerships operate at Littlepay from the bottom up. Reporting to the Global Head of Solutions & Partnerships, you will translate strategic vision into action—building processes, momentum, and a scalable revenue-driven partner ecosystem across multiple regions. This role will allow you to collaborate with cross-functional teams (commercial, product, marketing, delivery) to create a simple, commercially valuable, and easy-to-engage partner roadmap.
This is a high-visibility, owner-driven role, with senior stakeholder access and meaningful influence over Littlepay’s partner positioning. As the function expands, there’s clear potential for growth in scope, impact, and responsibility—transitioning this role into leadership.
Success is measured by:
- Partner-driven pipeline generation
- Revenue contribution from partnerships
- Resilience and strength of our partner ecosystem
Responsibilities
Partnership Strategy & Framework
- Design and implement a repeatable, scalable partnership framework, translating strategy into clear, actionable processes across the entire partner lifecycle.
- Define and track key KPIs, including:
- Partner activation rates
- Pipeline contribution
- Revenue impact
- Engagement metrics
- Partner with Sales and Solutions teams to:
- Develop tailored strategies supporting regional growth priorities.
- Identify the right partner types, propositions, and go-to-market approaches.
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Partner Development & Activation
- Identify and qualify high-potential partners globally across target markets.
- Design and deliver onboarding programs, ensuring partners and internal teams have:
- The right tools to position Littlepay solutions effectively.
- Clear messaging and collateral to fuel awareness, engagement, and market demand.
- Collaborate with Marketing to evolve partner programs, including:
- International campaigns
- Collaborative content
- Initiatives boosting engagement and customer demand
- Drive partner activation, including:
- Joint planning sessions
- Pipeline development and opportunity progression
- Monitor partner performance and seamlessly convert prospects into revenue in alliance with Sales and Solutions.
Internal Enablement & Coordination
- Serve as the central coordinator between partners and internal teams.
- Align expertise from Sales, Product, Legal, Delivery, and Support to ensure partner success.
- Provide the business with visibility into partner activity, acknowledging risks and adjustments needed.
- Continuously improve partner processes, tools, and ways of working throughout the entire engagement lifecycle.
What We’re Looking For
Experience and Background
Recognisable experience in:
- Partnerships or indirect sales within:
- B2B SaaS, fintech, payments, or technical platforms
- Partner-driven sales models where partners:
- Influence or originate business opportunities
- Require technical integrations or solution-led dealing
- Modern partner programmes, merging proven frameworks with innovative thinking to drive growth in a fast-evolving climate.
Key Strengths
- Exceptional organisational and programme management skills
- Exceptional cross-functional collaboration capabilities
- Strong commitment to stakeholder management and transparency
- Pragmatic, hands-on experience ideal for a rapidly scaling environment
- Confidence operating between strategic planning and execution
How You’ll Work
- Based in London with hybrid working (minimum 2 in-office days per week).
- Reports directly to the Global Head of Solutions & Partnerships.
- Close engagement with Sales, Solutions, Product, Marketing, Legal, and Delivery teams.
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Benefits
At Littlepay, we invest in the growth and well-being of our team.
You’ll benefit from: ✅ High-trust culture, supported by collaboration tools like Notion, Slack, Miro, Google Workspace and Jira.
✅ Professional development:
- Sponsored events, courses, subscriptions
✅ Talent management via Harrison Assessments
✅ Flexible leave options and a company-wide paid day off annually
✅ Hybrid flexibility, aligned with your role demands
✅ Health insurance via Vitality and generous pension contributions (UK/AU equivalent)
✅ Wellbeing support:
- Free School of Life subscription
- Dedicated counselling through School of Life or EAP (Australia)
✅ Referral rewards program
✅ Entertainment & development events:
- Mid-year, quarterly, and year-end celebrations
- Workshops
✅ Short-term or extended remote work, as required for your role
✅ International travel opportunities, position-dependent
In-Office Commitments
We believe collaboration matters most—in-person connection sparks creativity and trust. For all London-based roles, we typically expect 2 days onsite weekly.
- Recommendations will suit your role, location, and team needs (e.g., Melbourne or Luxembourg offices operate 4-day hybrid models).
- Some roles may require more frequent visits for cross-functional alignment, customer engagement, or supply-chain coordination.
Expect a balance between hybrid flexibility and in-person accountability, steering high performance as Littlepay scales.
Recruitment Process
Once shortlisted, expect:
- An introductory discussion with our Talent team.
- Pre-screening via a Workplace Preferences Questionnaire.
- Round One Interview (works directly with the hiring manager).
- Technical Assessment to gauge partnership knowledge & decision-making.
- Liaise with extended Littlepay teams for deeper cultural fit validation.
Key Skills Feedback: Provide accommodations at any stage—we want everyone to contribute confidently. If you don’t see a ‘perfect fit’, we strongly encourage applications anyway! Bring fresh ideas; they change our business for the better.
Apply now—join our growth journey and help millions navigate seamless payments daily.
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