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Partnership Management Lead
Global Partnerships Manager
Location: London-based (hybrid, 2 days in-office weekly) Reports to: Global Head of Solutions & Partnerships
We’re Littlepay – a fintech leader enabling seamless payments for public transport globally. Our USD 1B+ annual transaction volume across 19 countries makes us a pioneer in transactional use cases. If you’re passionate about building scaler partner ecosystems and driving growth through B2B partnerships, this is your chance to shape how we scale.
About the Role
We’re on a mission to move more people through better payment experiences. This is happening through partnerships—our new distribution and revenue channel.
As Littlepay’s first dedicated Global Partnerships Manager, you’ll:
- Build a partnership framework from the ground up
- Shape a global, high-impact partner ecosystem that drives commercial success
- Become both a strategic mentor and execution capable leader, collaborating deeply with Sales, Product, Marketing, Legal, and Delivery teams.
This is a high-visibility role with direct stakeholder influence, revenue ownership, and crystal-clear growth trajectory. Early leadership of this function will give you significant responsibility to shape how Littlepay partners effectively—with opportunities to increase the partner-fit pipeline, boost revenue from partnerships, and drive global expansion.
Key Responsibilities
Partnership Strategy & Framework
- Develop and implement a strategic partnership framework, turning theory into reproducible processes across the entire partner lifecycle (prospecting → onboarding → activation → nps).
- Define and track critical KPIs, such as:
- Partner activation rate
- Revenue contribution from partners
- Pipeline impact and deal influence
- Partner with Sales & Solutions to:
- Define tailored regional strategy
- Identify high-impact partner types and GTM routes
Partner Development, Activation & Growth
- Identify and qualify top-tier partners in key markets, aligning with Littlepay’s growth goals.
- Design and execute onboarding/enablement programmes, ensuring partners are technically and commercially equipped to sell and implement.
- Collaborate with Marketing to:
- Launch scalable programmes (messaging, collateral, internal engagement)
- Drive awareness, adoption, and market demand
- Activate, scale, and manage pipeline for partner-driven opportunities, working closely with Sales & Delivery.
- Monitor partner performance and develop joint opportunities into revenue.
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Internal Enablement & Coordination
- Serve as the central hub between partners and internal teams (Sales, Product, Legal, Delivery, Support).
- Facilitate leading alignment across teams, creating effective handoffs to minimise bottlenecks.
- Analyse and continuously improve processes, tools, and ways of working for scalability.
- Track risks and dependencies in the partnership ecosystem, sharing insights with leadership.
What Success Looks Like
In 6–12 months, you will:
- Establish and enforce a strong, repeatable partnership framework, adopted company-wide
- Onboard highly valued partners spanning key markets (UK, EU, LATAM, North America, Australia/NZ)
- Improve commercial outcomes by building clarity, alignment, and accountability across partner and internal teams
- Demonstrate tangible impact via:
- Partner-driven pipeline growth
- Revenue contribution from a new channel
What You’ll Bring
Your expertise should include:
Core Experience
- Over 3 years (ideally 5+) working with/for:
- Partnerships, alliances or indirect sales—especially in B2B SaaS, fintech, or payments environments
- Partner revenue models (co-selling, tech integration, or solution-led sales)
- Modern partner programmes (proprietary frameworks + adaptive strategy for scale-ups)
- High-growth product-led SaaS firms (experience navigating agile, fast-evolving processes)
Key Competencies
✔ Strategic & organisational skills: Can align commercial objectives, teams, and tactics with regional growth goals. ✔ Facilitation superpower: Guides cross-functional initiatives—compelling input from Marketing, Sales, Product, Legal ✔ Execution orientation: Details first; can strategically initiate change but constant adaptability is key ✔ Feedback & collaboration: Builds partnerships both with external firms and internal colleagues (Sales, Engineering, etc)
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How You’ll Work
- Location: Primarily London-based (hybrid model: minimum 2 days/week office)
- Depends to: Global Head of Solutions & Partnerships
- Collaborates closely with: Sales, Solutions, Product, Marketing, Legal, Delivery
- Operates as: A unifying voice and catalyst between partner ecosystems and Littlepay’s growth strategy
Our Benefits
We put our people first:
- Flexibility: Hybrid schedule; proven FlexHours, sick/vacancy perks, 4-day year off.
- Investment: Paid professional development (courses, conferences, subscriptions)
- Wellbeing: School of Life (learning resource), counselling via School of Life (UK) or EAP (Australia), Vitality Health Insurance.
- Career growth: Pension contributions split, growth opportunities overviewed in onboarding.
- Meetings: On-site Miro, Slack, Notion, Jira platforms for seamless collaboration.
- Social: Fests, workshops + short-term remote options
At Littlepay, in-person collaboration matters. While 2 in-office days minimums are standard, some roles (such as Luxembourg, AU) may operate 4 days on-site. We know flexibility works best when paired with meaningful in-person time—key for team cohesion, product launches, and line-of-business insights.
Why It Matters
Helping move millions of people through seamless payments is meaningful work. Your role will impact:
- Littlepay’s revolutionary product roadmap
- Global payments infrastructure scalability
- Foundational content strategy in fintech
If you’re an enabler who thrives at scale, want to build a symbiotic partner network, and are ready to own results, we’d love to hear from you.
[Apply.] We can’t wait to explore what you bring.
Recruitment Process
If shortlisted:
- Initial call with Talent Team
- Complete a workplace preference questionnaire
- Interview and technical challenge
- Meeting sessions with Littlepay team members
- Offer
Can’t meet all criteria? We’d still love to see your application—our goal is to support new minds who bring unique perspectives.
Accessibility: If this process requires accommodations, please speak up. We’re here to guide you.
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