Novus Property Solutions
Partnership Manager
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Partnership Manager
Partnership Manager (Social Housing Responsive Repairs & Planned Works)
Location: Basingstoke office, partnering with clients across Berkshire, Hampshire, and the surrounding area. Typically working Monday to Friday (37.5 hours)
About the Role
Our Partnership Manager plays a critical role in ensuring the day-to-day delivery of expected performance levels across all workstreams and zonal areas. The role demands driving efficiencies, raising productivity, and fostering a shared responsibility for success as the key point of contact for our clients.
Responsibilities include:
- Shaping client relationships while maintaining autonomy and making a significant impact.
- Ensuring workstreams operate within contract SLAs, with continuous oversight to achieve profit margins and client satisfaction.
- Guaranteeing accurate invoice submission—aligned with costs and client deadlines.
- Overseeing Reactive Repairs and Planned Refurbishment projects within the Social Housing sector.
What’s In It For You?
- Attractive salary & benefits package tailored to your experience
- 27 days holiday + Bank Holidays, with an option to buy/sell holidays
- Company pension scheme (up to 7.5%)
- Company car or allowance
- Exclusive employee benefits including:
- Discounted healthcare scheme
- High-street & lifestyle discounts (e.g., Taste Card)
- One paid volunteering day per year
- Length-of-service awards
- Plus other perks
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Main Responsibilities
- Driving organisational performance through:
- Strategic action plans and risk management
- Ensuring pre-planning aligns with profit requirements
- Demonstrate strong organisational skills and ability to manage time effectively
- Maintain self-awareness, performance accountability, and positive behavioral impact
- Adopt ethical, inclusive leadership in decision-making
- Champion a clear, inspiring shared vision through strong communication
- Embrace change management, implementing effective strategies where needed
- Responsibilities also include:
- Accurate tender/quotation build and submission
- Submitting chronological valuations and reports (both externally and internally)
- Client relationship management
- Business development opportunities identification
- Expansion of client base
- Health, safety & welfare compliance across contracts, staff, clients, and the public
- Oversee Health & Safety documentation
- Conduct training/development reviews
- Ensuring company policies and procedures are adhered to
- Efficient information flow across all teams
- staffing requirements management
- Monitoring staff/resources, conducting interviews, and managing recruitment
- Chairing monthly communication meetings
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Requirements & Qualifications
To excel in this role, you’ll need:
- Proven experience as a Partnership Manager (or similar, e.g., Senior Contracts Manager) within Social Housing.
- A strong background in handling multiple contracts, with reactive repairs expertise (additional advantage).
- In-depth understanding of Social Housing contracts, including Price per Property (PPP) directly beneficial.
- Techniical proficiency—expertise in IT, with advanced MS Office skills.
- Full UK Driving Licence (essential for site travel).
- DBS check required.
About Us – Novus Property Solutions
Novus Property Solutions is a dynamic, award-winning property and decarbonisation specialist, operating across 19 locations in the UK.
As a socially & environmentally responsible, family-owned company, we pride ourselves on a 129-year heritage of excellence. We provide bespoke solutions to a wide client base while valuing inclusivity, diversity, and the unique contributions of our teams.
We recognise that perfect experience doesn’t always exist—so feel encouraged to apply even if you don’t fulfill every single criteria. You could be who we’re looking for!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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