Career Moves Group I B Corp™
Partnership Operations Manager
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Partnership Operations Manager
Location: London – hybrid working, with a minimum of three days per week in the office
Contract: 12 months
Start date: 11 August 2026
Hours: 40 hours per week
Pay: £32.21 per hour PAYE
We are recruiting a Partnership Operations Manager to join the UK Partnerships team of a globally recognised travel and technology organisation.
Based in London and reporting directly to the UK Partnerships Lead, this role will support the operational delivery of a growing portfolio of strategic partnerships.
The successful candidate must be based in, or within a commutable distance of, London and able to work from the company’s London office for a minimum of three days per week.
The team is onboarding several new and high-profile partners and is looking for someone who can quickly bring structure, organisation and momentum to partnership activity. You will work closely with external partners and internal teams to ensure deliverables, payments, hospitality, assets, reporting and wider partnership activity are managed effectively.
This is a hands-on role for someone who enjoys working in ambiguity, is comfortable building processes from scratch and is willing to get stuck into whatever is needed to make partnerships successful.
Key Responsibilities
Partnership Operations
- Support the day-to-day operational delivery of key UK partnerships.
- Help newly onboarded partners establish effective processes, timelines and ways of working.
- Maintain strong relationships with external partners and act as a dependable point of contact.
- Coordinate partnership deliverables, meetings, approvals, deadlines and general logistics.
- Build trackers, processes and documentation to ensure activity remains organised and visible.
- Identify operational issues early and take ownership of resolving them.
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High-Profile Sports Partnership
A major focus of the role will be supporting a high-profile UK sports partnership. Responsibilities will include:
- Coordinating hospitality tickets and partnership-related experiences.
- Supporting the administration of payments and funds for players and participants.
- Ensuring partnership commitments and deliverables are completed accurately and on time.
- Working across internal teams and external stakeholders to resolve operational issues.
- Tracking activity, payments, assets and partnership progress.
New Partnership Development
Support the onboarding and operational set-up of prospective and newly agreed partnerships. Help manage potential partnerships with major organisations, including leading financial services brands. Review available assets and identify how they could be used across partnership activity. Support the development of partnership presentations, proposals, trackers and campaign materials. Coordinate internal input from Marketing, Communications, Finance, Legal, Supply, Engineering and Data teams.
Reporting and Materials
- Track partnership performance and maintain accurate records of activity, milestones and deliverables.
- Create clear and engaging presentations using Google Slides.
- Build and manage trackers and reports using Google Sheets.
- Support the creation and review of visual assets using Canva.
- Help prepare partnership updates, post-campaign reviews and best-practice documentation.
- Use AI tools, including Claude where appropriate, to improve efficiency, research and content development.
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About You
- Between 1 and 5 years’ experience within partnerships, partnership operations, marketing, programme management, community, business growth or a related area.
- Based in, or within a reasonable commuting distance of, London.
- Able to work from the London office for at least three days per week.
- Strong operational skills and experience supporting multiple partnership workstreams.
- Highly organised, structured and comfortable managing detailed processes.
- An excellent communicator who can build trusted relationships with partners and internal stakeholders.
- Confident working independently and taking ownership of deliverables.
- Comfortable working in ambiguity and creating structure where processes do not yet exist.
- Proactive, resourceful and willing to get stuck into both strategic and administrative tasks.
- Able to manage multiple priorities in a fast-paced environment.
- Strong Google Sheets and Google Slides skills.
- Experience using Canva to create or adapt visual assets.
- Experience using Claude or similar AI tools would be highly beneficial.
- An interest in travel, community-led growth and building meaningful partnerships.
Key Characteristics
- Scrappy and resourceful.
- Proactive and solutions focused.
- An excellent communicator.
- Detail oriented and highly organised.
- Comfortable working without a fixed playbook.
- Collaborative and low ego.
- Able to balance creativity with strong operational delivery.
- Willing to take ownership and get things done.
This is an excellent opportunity to join a leading global organisation and play a central role in the successful delivery of high-profile UK partnerships.
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