Post Office Ltd
Partnerships Manager
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Summary
Salary: Competitive plus comprehensive benefits package
Grade: 3A
Reporting Line: Head of Scale Partnerships
Contract Type: Permanent
Location: Field Based - North England
Closing Date: 23rd July
What To Expect
Lead. Grow. Transform.
We’re looking for a Scale Partnerships Manager to join us at an exciting moment in our journey. This is a newly created role within a newly formed team, giving you the opportunity to shape how we partner, grow, and deliver value to our Scale Partners.
This is a role for someone who thrives on transformation, ownership, energy, and impact — equally comfortable leading people, building relationships at senior level, and delivering against clear commercial outcomes.
As a Scale Partnerships Manager you will join us on our journey and undertake a strategic role responsible for driving revenue growth across their accounts and be responsible for managing partner relationships and delivering the growth ambitions of the business. The Scale Partnerships Manager is a critical leadership role within the Retail Network Team, responsible for the creation and delivery of commercial partner strategies, development and evolution of business process and ways of working.
Responsible for directly managing two Scale Partnerships Leads, you will role model the Post Office behaviours and demonstrate a customer first mindset. As a trusted expert to our commercial partners and internal stakeholders, you will apply advanced knowledge of B2B Account Management and transformational leadership alongside a broad knowledge of UK Retail & contract management.
How our people behave is as important to Post Office, as what is delivered. The Scale Partnerships Manager will role model the Post Office behaviours and demonstrate an Operator first mindset.
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What We Can Do For You
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
What you’ll need to succeed
To be successful in this role you will be an experienced People Leader with a strong Retail or Customer Centric background.
As a Scale Partnerships Manager you will have proven experience managing Strategic B2B Partnerships with clear commercial accountability. In addition to this, the ideal candidate will have:
- Strategic sales skills, with first class influencing and negotiating abilities, including leading and negotiating discussions
- Strong team leadership with experience building engaged, high-performing teams
- Track record of delivering revenue growth and business objectives through partnerships
- Excellent stakeholder management skills, with the ability to influence at senior and executive levels
- Strategic thinker with an actions orientated, delivery-focused mindset
- Comfortable working in a fast-paced, evolving environment, with exposure to transformation or change
- Strong commercial acumen and data-driven decision-making skills
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About Us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
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