Crown Gabelstapler GmbH & Co. KG - Deutschland
Parts Administrator - US Central Stores - Birmingham
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Crown Lift Trucks Ltd – Job Description
About Crown Lift Trucks Ltd
Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology as well as superior after-sales service. For 80 years, Crown’s business philosophy has leveraged vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries, chargers, automation solutions, fleet management technologies, and warehouse solutions—including product design and development services.
Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise:
“When every minute matters, customers can count on Crown to keep their businesses moving.”
Job Description: Parts Request Process Administrator (UK)
Core Responsibilities
- Answer and process incoming parts requests from all UK branches.
- Pull orders, receive, and put away stock.
- Order parts and develop strong relationships with:
- Crown Parts Centre
- External vendors
- Enhance branch satisfaction with parts support and by responding to branch concerns/requests.
- Maintain direct contact with all branch parts coordinators/administrators.
- Process supply chain paperwork.
- Oversee inventory control, including cycle counts of stock.
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Person Specification
Essential Skills & Experience
- Qualifications:
- GCSEs or equivalent equivalent qualifications
- Technical & Soft Skills:
- Strong verbal communication, written communication, and interpersonal skills
- Exceptional organisational, numeracy, and computer literacy
- Preference given to candidates with parts handling, inventory control, or lift truck industry experience
- Technical Proficiency:
- Working knowledge of:
- Microsoft Office (including Excel, Word)
- Parts and service manuals
- Internet research
- Ordering systems
- Ability to interpret instructions in written, oral, or diagrammatic formats
- Strong problem-solving to address supplier lead-time challenges
- Adaptability to work collaboratively and autonomously
- Working knowledge of:
- Working Flexibility: Comfortable contributing to both team and individual tasks
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Desirable Skills
- Familiarity with Baan software or equivalent enterprise resource management systems.
Vacancy Details:
Working Hours
- Monday–Thursday: 08:00am–16:30pm (1-hour unpaid lunch break)
- Friday: 08:00am–16:00pm (1-hour unpaid lunch break)
Remuneration
- Salary depends on experience-level.
Annually Extended Leave
- 25 days (inclusive of bank holidays).
Why Work at Crown Lift Trucks Ltd?
"We know growing our business depends on the ambition and dedication of our people." At Crown, we foster a culture of passionate collaboration and innovative problem-solving.
Investment in Success
- Comprehensive employee training and career development opportunities
- Competitive compensation packages linked to performance
- A collaborative community: Over 1,000 employees have celebrated 25 years with Crown.
Benefits & Perks
- 公司年金计划 (company pension plan)
- 25 days annual leave + Bank holidays
- Exclusive discounts with some of the UK’s biggest retailers
- Certified wellbeing program: Tel Us Health.
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