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About Us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. We invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Role: Parts Advisor – West London Jaguar Land Rover
Contract Type: Full-time, permanent
Salary: £29,000 plus bonus!
Hours: 42 hours per week (Monday to Friday, 8am to 5pm; Saturday, 8am to 1pm on a rota basis)
Are you a Parts Advisor in search of a new challenge? This is the right opportunity for you! We’re looking for an experienced and enthusiastic Parts Advisor to join our successful team at West London Jaguar Land Rover.
This role is an excellent opportunity for the right person to become integral to the smooth running of our parts department, working alongside a friendly and hard-working team. You will build relationships and manage customer expectations efficiently.
Responsibilities
- Assisting the Parts Manager with daily duties
- Completing vehicle health checks for the workshop
- Ensuring all items are correctly located and maintaining stock control
- Receiving orders and ensuring returns are up to date
- Answering customer call inquiries
- Providing excellent customer care
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Requirements
- Previous experience gained in a similar role
- Excellent communication skills (verbal and written)
- Practical knowledge of computer systems
- Ability to work effectively as part of a team as well as independently
- Strong customer focus with the ability to build rapport and manage expectations
Benefits
Core Benefits
- Competitive salaries with structured pay scales and career progression opportunities
- Generous annual leave that increases with length of service
- Enhanced family leave:
- 6 months’ full pay for maternity and adoption leave
- 2 weeks’ full pay for paternity leave
- Techscheme access for discounted technology purchases with flexible payments
Health & Wellbeing
- Eyecare vouchers to support vision care
- Smart Health – access to GP services 24/7 for both mental and physical wellbeing
- Dental insurance covering everyday care and unexpected treatments
- Optional critical illness cover for added peace of mind
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, including streaming, saving, and budgeting features via a user-friendly app
- Free will writing services to assist with future planning
- Flexible life assurance & partner life assurance for financial protection
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Leisure & Lifestyle
- Discounted gym memberships to support an active lifestyle
- Travel insurance for safe exploration
- Access to home and technology vouchers
- bYond card and exclusive retail and lifestyle discounts
Additionally, we provide targeted training in manufacturer brands and management to support career growth.
About Us
Lookers and Charles Hurst are an equal opportunities employer. We are committed to fostering an inclusive workplace, ensuring fairness and supporting everyone to bring their whole self to work.
Next Steps
If your skills and experience align with our requirements, please apply today. A member of the Talent Acquisition Team will be in touch shortly.
Employment Details
All offers are made subject to a 6-month probation period. Relevant checks will be conducted prior to employment, including:
- Verification of recent employment history and address
- Credit history check
- Standard criminal record check
- For roles involving driving, a driving licence check is also required.
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We treat data protection seriously. Information regarding data collection, usage, sharing, and retention is outlined in our Privacy Notice. Please review this to understand how we process your data.
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