Genuine Parts Company
Parts Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Parts Advisor – NAPA Auto Parts UK
NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has grown into a global leader, recognised for its quality and excellence. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA now stands as a market-leading parts brand, supported by a championship-winning motorsport team. Over 275 AAG UK subsidiaries are uniting under the NAPA Auto Parts name, enhancing the world’s largest network of motor factors.
NAPA boasts 6,000+ locations across the US, Canada, Australia, and now the United Kingdom. We are seeking a Parts Advisor to join our dynamic team. As a Parts Advisor, your role will involve supporting the entire branch operation while focusing on expanding and maintaining the local customer base.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
Your primary duties will include but are not limited to:
- Taking customers’ orders over the phone
- Upselling to increase invoice value
- Conducting outbound calling to drive customer awareness and boost sales
- Building long-term relationships with local customers
- Actively promoting offers, discounts, and customer competitions
- Reducing credits and returns by ordering and sending the correct parts the first time
Requirements
To excel in this role, you will need:
- Punctuality, organisation, and efficiency when working to deadlines
- Proactive, enthusiastic communication with customers
- The ability to demonstrate empathy towards customer needs
- Strong professionalism and exceptional communication skills
Benefits
By joining NAPA Auto Parts, you will enjoy:
- An opportunity to become part of a global leading brand
- Exclusive discounts and cashback via the AAG Benefits App (for major retailers like Tesco, Boots, and Just Eat)
- Career progression opportunities and customised training programs
- Free pension advice from our provider
- Access to Health, Wellbeing, and Financial tools
- Potential to earn a monthly performance-based bonus
- Discounts on car parts
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Not the right job? Set up email alerts to receive new opportunities tailored to your preferences!
Alliance Automotive Group is committed to equal opportunities employment.
"Since 1928, GPC has set the standards for performance and value for customers and stakeholders. We are the largest global auto parts network, offering careers with a small-company feel and global scale—excelling through relationships and delivering value by combining local expertise with global force."
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills