Lookers Motor Group Limited
Parts Advisor
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Parts Advisor
Parts Advisor – Brighton Mercedes-Benz
About Lookers & Charles Hurst
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, and selling a wide range of new and used vehicles across over 150 dealerships in the UK and Ireland.
At Lookers and Charles Hurst, our people are our greatest asset, and we’re unwavering in our commitment to recognising the value you bring. We invest heavily in an exceptional rewards and benefits package, designed to support both your career growth and your lifestyle.
About the Role: Parts Advisor - Brighton Mercedes-Benz
Contract Type: Full Time, Permanent Salary: £30,500 (dependent on brand experience), plus bonus! Hours: 42 hours/week
- Weekdays: Monday to Friday, 8:00 am to 5:00 pm
- Saturdays: 8:00 am to 2:00 pm (rota basis)
Are you the right person?
We are looking for an experienced, enthusiastic Parts Advisor to join our friendly and professional team. Ideal for those seeking a new challenge within automotive retail, you’ll be a key part of ensuring our parts department runs smoothly.
As our Parts Advisor, your primary focus will be on perfecting the customer experience and maintaining seamless order flow between workshops and retail areas. You’ll support the Parts Manager, ensuring all customers—whether in-store or in the workshop—receive fast, efficient, and courteous service.
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Key Responsibilities
- Assist the Parts Manager with daily duties
- Conduct vehicle health checks for the workshop
- Maintain accurate stock control, ensuring all items are correctly located and discrepancies are logged promptly
- Process orders efficiently and manage returns updates
- Handle customer phone enquiries with professionalism
- Deliver excellent customer care, aligning with our standards
Requirements & Qualities
You will have:
- Previous experience in a similar administrative/parts advisory role
- Strong communication skills (verbal and written)
- Practical knowledge of computer systems and databases
- The ability to work both independently and within a team, maintaining a collaborative yet structured approach
Our ideal candidate is a people-focused professional, who thrives in a dynamic work environment and brings enthusiasm to everyday tasks.
Core Benefits
Career & Reward
- Competitive salaries with a structured progression path
- Generous annual leave, increasing with tenure
- Enhanced family leave:
- 6 months’ full pay for maternity/adoption leave
- 2 weeks’ full pay for paternity leave
Health & Wellbeing
- Eyecare vouchers to support vision care
- ** Smart Health** – unlimited 24/7 GP access
- Dental insurance
- Optional critical illness cover
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Financial Wellbeing
- MyView PayNow app – flexible access to earnings with banking features, free will writing services
- Flexible life assurance
- Partner life assurance
Leisure & Lifestyle
- Discounted gym memberships
- Travel insurance
- Vouchers for home tech/upgrades
- bYond card and up to 20% retail discounts
- Extensive discounts on large retailers and lifestyle brands
Career Development:
We believe in ongoing training and invest in brand-specific education and management development to support your growth.
About Us
Lookers and Charles Hurst are an equal opportunities employer, dedicated to a discriminatory-free, inclusive, and empowering workplace where everyone feels free to contribute.
Process & Next Steps
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If successful, you’ll undergo pre-employment checks, including:
- Employment verification
- Address and credit check
- Criminal record check
- Driving licence check (if applicable)
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6-month probationary period applies
For full details, we recommend reviewing our Privacy Notice.
Ready to apply? Hit the button below to submit. We look forward to hearing from you!
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